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Summer Bay Orlando By Exploria Resorts
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Reviews (10,507)
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4,823
3,289
1,467
480
448
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48 - 53 of 10,507 reviews
Reviewed 3 weeks ago

We had a most enjoyable time together at Summer Bay. So much to do and the pools are amazing! We were comfortable all together in our room, 4 adults, 2 kids and a baby. Starbucks, ice cream shop and so much more. Can't wait to return!

  • Stayed: March 2018, travelled with family
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Review collected in partnership with this hotel
Thank bfolynick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SerenaHer, Front Office Manager at Summer Bay Orlando By Exploria Resorts, responded to this reviewResponded 2 weeks ago

Dear bfolynick,

Thank you for your review of our resort. We are elated you had an enjoyable family vacation enjoying the amenities. We sure look forward to welcoming you back in the future!

Kind Regards,

Serena Hernandez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Had a great stay and hope to stay again soon, my kids enjoyed fishing and the jet skies and the heated pools were great. We loved the building and unit we were in. The staff was all very nice and friendly in passing.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
Thank tgreene33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SerenaHer, Front Office Manager at Summer Bay Orlando By Exploria Resorts, responded to this reviewResponded 2 weeks ago

Dear tgreene33,

Thank you for your review of our resort. We are elated you and your family had a great stay enjoying the amenities and accommodations as that is what a vacation is all about. We appreciate your kind words regarding our team members as that is service we take great pride in. We sure look forward to welcoming you back in the future!

Kind Regards,

Serena Hernandez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Location enabled easy access to local amusements and travel to other parts of Florida. Very clean, quiet, comfortable facilities. Seems very kid and family friendly. Would definitely return to Summer Bay Orlando.

  • Stayed: March 2018, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank tombattin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SerenaHer, Front Office Manager at Summer Bay Orlando By Exploria Resorts, responded to this reviewResponded 2 weeks ago

Dear tombattin,

Thank you for taking the time to write a review of our resort. We are elated you enjoyed the location and amenities allowing you to be comfortable as that is what a vacation is all about. We look forward to welcoming you back in the future!

Kind Regards,

Serena Hernandez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

The resort has a lot of great outdoor activities for families. The downside is you may end up in a very small room about the size of a hotel room for 4 people as the JR suites are given out randomly they say at the same cost as a regular 1 bedroom. Also- if you have AT&T you will likely Not have service while at the resort. Especially in the room.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank KimGobel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SerenaHer, Front Office Manager at Summer Bay Orlando By Exploria Resorts, responded to this reviewResponded 2 weeks ago

Dear KimGobel,

Thank you for your review of our resort. At this resort we offer a variety of unit sizes, from a studio up to a two-bedroom, so that you can choose the right size for you and your family. It sounds as if you might prefer a one-bedroom unit in the future. Please feel free to give our booking team a call next time so that you can get advice on the best unit for your needs. We always encourage our guests to contact the front desk with any challenges they find as soon as they arise, so that we can make things right immediately. It would have been our pleasure to provide you with options. I will share that our resort is seeking to make enhancements to our internet service, we apologize for the challenge.

Kind Regards,

Serena Hernandez

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Reviewed 3 weeks ago

I’ve stayed here plenty of times and always have a great time. The main reason we enjoyed coming back to summer bay was the 24 hour pools. They did away with that and now it’s just like the other resorts.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SerenaHer, Front Office Manager at Summer Bay Orlando By Exploria Resorts, responded to this reviewResponded 2 weeks ago

Dear Lisa R,

Thank you for taking the time to write a review of our resort. We appreciate your loyalty as a return guest. The decision of changing the hours of our pools from the 24 hour was based on the safety and security of our guest and owners as safety is first and foremost. We apologize for the inconvenience. We sure hope to continue to welcome you back.

Kind Regards,

Serena Hernandez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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