We have been staying at this hotel monthly for about 3 months now and each time we go, we see improvements. It appears they have an owner or manager that actually cares about their guests! The first time we stayed, we had a couple of small complaints and when we filled out the survey as such, we received a reply back. When we went the next month, improvements had been made and again the next. Really want to support this business as they are making notable effort to be a great hotel.