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938julie
Cambridge, United Kingdom

Definitely not a “luxury boutique hotel” as advertised but it’s okay.

4.0 of 5 bubblesReviewed 29 Oct 2024
Rooms are tired. Air conditioner did not cool the room. No ice or vending on any floor except five, in fact the old pipes were visible coming out of the floor.. Toilet lid was nasty/dirty with something yucky smeared on it. Tub did not drain properly. Housekeeping came ONLY one morning and took towels and bath mats without replacing them. Powdered creamer in room for coffee was old and hard as a rock. King sized pillows in standard sized cases. Old faucets in bathroom. Hygiene products had been partially used. Staff was very friendly and excellent location. To call this property a “ luxury boutique hotel”’ as advertised is a stretch.
Date of stay: October 2024
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Inn on Destin Harbor, General Manager at Inn On Destin Harbor, Ascend Hotel Collection, responded to this review
Responded 7 Nov 2024
Dear 938julie,

Thank you for staying with us and for taking your time to rate us and write the review!
We are working on our rooms being updated and we are looking forward to having you back sometime!

Kind Regards,
Yulia Wilkinson
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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2 - 7 of 550 reviews
Reviewed 25 October 2024 via mobile

Great place to stay, very friendly, breakfast was good. Only thing I would say try to avoid floor 5 as this had the ice machine and it was used a lot throughout the night. Also avoid adjoining rooms as they’re not very private, especially when you can hear what sounded like online pay to view sex happening 🤣. Also the app Destin Harbor Haulers did not accept UK mobile numbers, if this would have worked we would have used less of the hire car.

Date of stay: October 2024
Trip type: Travelled as a couple
1  Thank Craig S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Inn on Destin Harbor, General Manager at Inn On Destin Harbor, Ascend Hotel Collection, responded to this reviewResponded 28 October 2024

Dear Craig,
Thank you for staying with us and for taking your time to rate your experience and provide the feedback!
We are sorry about the inconvenience, and we will be using your feedback to make improvements.
We hope you stay with us again sometime soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2024 via mobile

Everything we needed it to be, convenient location, clean rooms, nice costumer service. Breakfast was grab and go but like I said all that we needed it to be. Free amenities like paddle boarding and kayaking. Pool was clean, and the deck was beautiful. Even saw dolphins in the harbor from our balcony 😊

Only con is the light seeps in from top/bottom/sides of the door so even with all the lights off you still get light in the room from the hall when trying to sleep. Also careful of where your room is, ours was right under the lobby so every morning when they were setting up from breakfast you could hear the chairs scrapping across the floor, which was pretty loud from inside our room.

Date of stay: October 2024
Trip type: Travelled as a couple
1  Thank emily p
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Inn on Destin Harbor, General Manager at Inn On Destin Harbor, Ascend Hotel Collection, responded to this reviewResponded 28 October 2024

Dear Emily,

thank you for staying with us and for your kind feedback.
We are using your feedback to improve our service and facilities and we are sure this will not happen again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2024

The pillows really are amazing!! Great location could walk everywhere! A couple of nice workers made that enjoyable. Great little snack/alcohol section that isn’t horribly high! Tan out of drinks and breakfast food while we stayed and tried to play corn hole and both boards were broke and when you threw a bag it would collapse. No room service the second day so no new towels for us. But overall great location, great view!

Date of stay: August 2024
Trip type: Travelled with friends
1  Thank Stay38703733521
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Inn on Destin Harbor, General Manager at Inn On Destin Harbor, Ascend Hotel Collection, responded to this reviewResponded 18 September 2024

Thank you for staying with us and for taking your time to rate us and write the review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2024 via mobile

This was an awesome view and was just what I was looking for to have some alone time and space to myself; highly recommend this place. Everything you’re looking for. Close to everything but not a big busy place to stay, enjoyed my down time. Everyone was nice and friendly, I’d live here if they’d let me.

Date of stay: August 2024
Trip type: Travelled solo
1  Thank Trek656793
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Inn on Destin Harbor, General Manager at Inn On Destin Harbor, Ascend Hotel Collection, responded to this reviewResponded 18 September 2024

Thank you for your choice to stay with us and for your time to share your feedback about your experience!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2024 via mobile

Hotel is in a great location for the Harbour boardwalk and have renovated the reception and pool area. Parking is free and good internet. However the standard of room isn’t good. We had a beautiful view through the patio doors but the room itself I would class as a 2* at most which I wouldn’t stay in normally. All the decor needed a good paint or replacing and had to whack a few cockroaches one night. There is also a huge gap at the bottom of the connecting room doors and front door so neighbours sound like they are in your room. (In relation to cockroaches they did offer us to change rooms but into the connecting door one so we stayed put as I found them by that connecting door)

Date of stay: May 2024
Trip type: Travelled as a couple
Thank Rob T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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