My husband, two children and I stayed here for 11 days. We came here directly after staying at the sister hotel in Chicago (I'll write a separate review on that). I love the look of the hotel, the front desk staff were friendly, nice pool, nice gym and the room was very spacious. However, I had a terrible housekeeping experience. I constantly had to ask for soap and toilet paper. You would figure that if there's a small amount of toilet paper on the roll that a roll would be left. That was not the case. Also, it seems as though they have a 3 towel per room rule. Each day the housekeeper, who was not very friendly, only put 3 towels, although we made a reservation for 4 persons. I always had to call for extra towels even after I spoke with persons about it, including a manager, who assured me that she would speak to housekeeping and have it rectified. It was rectified for 2 days. Then the following night I returned to find 3 towels only. Also, one night when we returned our room had not been cleaned. Front desk sent 2 ladies up within 15 minutes. We decided to go into the lobby while they cleaned. Do you believe that although those 2 ladies saw my husband,2 children and I leave the room (4 people), when we returned to the room they were ONLY 3 towels. I could not believe it!! There's much more I could say about the housekeeping, but I won't. So, that's my bitter sweet love affair with this hotel. I love the hotel but had an awful housekeeping experience. Still give them a try and hopefully you don't have the same housekeeper or housekeeping experience I had.
- Official Description (provided by the hotel):
- The Sheraton Suites Cypress Creek Fort Lauderdale Hotel is located only a short drive from the Fort Lauderdale-Hollywood International Airport (FLL) and many exciting things to do in Fort Lauderdale. ... more less
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- Also Known As:
- Sheraton Suites Cypress Creek Ft. Lauderdale Hotel Fort Lauderdale
- Sheraton Hotel Fort Lauderdale
- Sheraton Fort Lauderdale
- Fort Lauderdale Sheraton