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Reviews (1,224)
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All reviewsgulf coast mallhome away from homebeer and winebreakfast and dinnerfort myers airportfull size refrigeratora great place to stayliving roomfree shuttleshuttle servicethe general managerthe entire staffcomplimentary breakfastwould stay here againfront desk staffvery nice hotelbusiness center
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112 - 117 of 1,224 reviews
Reviewed 19 September 2017

Very professional staff. This property is very clean and the staff is very accommodating beyond the call of duty. We evacuated the Florida Keys due to Hurricane Irma. The staff stayed on to care for their guests and even provided a limited breakfast the day of the hurricane. UNBELIEVABLE!

  • Stayed: September 2017, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
8  Thank S B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie C, General Manager at Homewood Suites by Hilton Fort Myers Airport / FGCU, responded to this reviewResponded 27 September 2017

Thank you! Thank you! Thank you!

Our team will be so happy to see your comments. As my team and I prepared our homes and the hotel for hurricane Irma, we thoroughly enjoyed making new friends and memorable experiences with our guests. There is so much to be said about times like this when people come together and make the best of a bad situation.

We realize things were not perfect, but we are stronger as a team than ever before.

Thank you so much for your positive feedback.

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Reviewed 18 September 2017

Just want to mention how thankful our family is for the entire staff at Homewood Suites across from Gulf Coast Town Center! They had no rooms left because people like us evacuated there, yet the service was better than 5 star. Nothing was too much for them to do. Guests were treated with compassion and every staff member I came in contact with always had a smile. The Manager gave us her cell # and room # because we had a friend with us who was on oxygen 24/7. She was just as determined as we were to make sure he lived through this storm. When she became involved with our situation, we felt we were not alone. If you ever have out of town visitors needing a place to stay, or if you are planning a visit to Fort Myers, I HIGHLY recommend this hotel.

  • Stayed: September 2017, travelled with family
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7  Thank kathylansberry9126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie C, General Manager at Homewood Suites by Hilton Fort Myers Airport / FGCU, responded to this reviewResponded 27 September 2017

Mr. and Mrs. Lansberry,

Thank you so much for sharing your recent experience. Not only were you faced with the possible devastation of hurricane Irma, you had a dear friend that was running low on oxygen with very little response from Lee County EMS due to the road conditions. Lenny is in my thoughts every day, and I hope he is doing well.

Please visit us when you can and let us know how he is doing.

Thank you so much for such wonderful compliments of our team.

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Reviewed 17 September 2017

This was the most wonderful hotel during hurricane Irma! Donna was very caring in accommodating me and Maureen was fabulous in checking on me during the hurricane. The entire staff during the hurricane were professional, kind and exemplary during the hurricane. They all were fabulous!

  • Stayed: September 2017, travelled solo
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Review collected in partnership with Homewood Suites by Hilton
7  Thank marydT7586IS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie C, General Manager at Homewood Suites by Hilton Fort Myers Airport / FGCU, responded to this reviewResponded 27 September 2017

Mary,

Thank you so much for sharing your experience during hurricane Irma. I am so grateful to have such a caring and wonderful team. True colors really do come out when faced with less than perfect situations. I am truly blessed.

We hope you will be back to visit in the near future, when the weather is not so harsh. :-)

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Reviewed 15 September 2017

Incredible staff and GREAT place to stay, even during a hurricane! The staff is exceptional; very friendly, attentive and welcoming, ready to cater to your every need at any given moment. All of our stay was during Hurricane Irma, and the staff did an incredible job during this trying time! The manager was exceptional under all the pressure. She could handle 4 or 5 Hotels! District Manger Material!!! I can’t say enough about the great staff, the FRONT DESK Manager in particular was phenomenal! Michael Harp US ARMY RET

  • Stayed: September 2017, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
7  Thank michaelhX7598PV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie C, General Manager at Homewood Suites by Hilton Fort Myers Airport / FGCU, responded to this reviewResponded 27 September 2017

Mr Harp,

I am so glad I had the opportunity to meet you.

Thank you so much for sharing your experience, and complimenting our team. Everyone worked so hard to be sure everyone was safe, and taken care of.

I hope that you will come back to visit in the near future.

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Reviewed 13 September 2017

Escaping from a hurricane we spent a very comfortable night. The staff was welcoming and courteous they made a very stressful circumstance a lot more tolerable The suite was fully stocked and impeccably clean. Would love to return under better circumstances

  • Stayed: September 2017, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
9  Thank Lorraine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie C, General Manager at Homewood Suites by Hilton Fort Myers Airport / FGCU, responded to this reviewResponded 27 September 2017

Lorraine,

I hope that you and your family survived the hurricane with no damage to your home. I am glad you found safety and security with hospitality while escaping Hurricane Irma.

We too hope to see you back under normal circumstances.

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