We knew going into the trip that we were going to be challenged because all of the hotels in Gainesville were going to be full for movein week. We received a call earlier in the day that the hotel was under renovation so I was mentally prepared for a few challenges. Upon arriving late that night, for a 3-night stay, we were put in a smoky hotel room. Not pleased, I spoke with Darnell, one of the best front desk agents I have met. We didn't have much of a choice because the hotel was 100% booked. I spoke with the agent the next morning (different person) and she acted surprised that there was a room that someone had smoked in. She was going to use a machine to try to clear the air, but instead using FEBREEZE! Anyone who has asthma and has problems with cigarette smoke is definitely going to have problems if you empty a can of Febreeze in the room. After my husband had a conversation, she was able to quickly find another room for us to stay in. After that, our stay was great! Darnell was amazing. It would be great if all of their agents were like him. He was the only one that smiled and made eye contact the entire three days we were there. I will definitely be willing to give them another try after the remodel is complete.
- Official Description (provided by the hotel):
- WE ARE CURRENTLY UNDER CONSTRUCTION, Holiday Inn Express I-75 Gainesville, FL Hotel's Staff Welcomes You. Just off I-75, the Holiday Inn Express, Gainesville / I-75 SW hotel puts you in the heart of Gator country, half-way between the Wild Adventures and Walt Disney World theme parks and 2 hours from Tampa's cruise ship hub. This pet friendly Gainesville, Florida hotel's location is extremely convenient for corporate and leisure travelers. The hotel is near the University of Florida, Shands Hospital at UF and the offices of Nationwide Insurance and Farm Bureau Insurance. For travelers with interests further away, Gainesville Regional Airport (GNV) is just 20 minutes away and for other major cities guests just hop onto the interstate via exit 384 which is right behind the hotel! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Gainesville/i-75 Sw Hotel Gainesville
- Holiday Inn Gainesville
- Gainesville Holiday Inn Express