My husband and I and our grade-school kiddos and new baby along with both of our parents booked this house for five days. We were so excited about it from the pictures and reviews, but it was disappointing for some different reasons. See below.
-Large house, four big rooms
rooms, three big bathrooms
-Good location, close to free trolley stop
-We saw manatees in the dock across the street
-The pool pump was broken and we were not told about this before we arrived. We had to keep asking April what was going on and when it would be fixed. It was never fixed and we had to clean out the bugs and crabs. This was a deal breaker for us because we had young kids and this was the main reason we booked this house. We would have liked April to inform us before hand since she knew it broke the weekend before we arrived and offered us some sort of solution.
-There seemed to have been some sort of wedding party the weekend before we arrived and the oven was very dirty and dishes that needed to be cleaned before we could use them. There were dirty hand marks on the walls in places.
-Lightbulbs were out on two bathrooms, so we had to buy lightbulbs. We felt this was a little much. We didn't mind buying toilet paper, but lightbulbs? The house didn't seem to be ready so we had to take time out of our vacation to prep it. This was a huge con for us.
First I want to thank the manager, April, for being helpful in arranging for my family and I to stay at this property at the last minute. She was really amazing to work with. The home was even better than pictured, we were impressed by the size, cleanliness, and location. Such a short walk to the beach. We would most definately stay here again. The only thing I would hope for next time is a newer gas grill!
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
|Friends getaway||Families with young children|
|Large groups||People with pets|