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nicolasoesinger
Topped all expectations
Review of Marquesa Hotel
5.0 of 5 bubblesReviewed 26 Feb 2024
A uniquely beautiful hideaway. Every detail is thought of with plenty of good taste and utmost attention. Service is very personal and outstanding, so you immediately feel at home and your soul, mind and body can have a rest.
Date of stay: February 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Trisha Parris, Other at Marquesa Hotel, responded to this review
Responded 29 Feb 2024
Thank you so much for your kind words! We're thrilled to hear that you found our hotel uniquely beautiful, and you had a wonderful experience. It's our utmost pleasure to provide outstanding and personal service, making you feel right at home and allowing you to truly relax your soul, mind, and body. We hope to welcome you back soon for another rejuvenating stay!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews duval street two blocks an oasis pool area beautiful hotel standard room small hotel the main house old town perfect location return to key west walked everywhere old key west front porch pools orchids action
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Reviewed 23 February 2024

We were greeted by Drew and offered a welcome drink and provided with valuable information regarding their property and area activities. Close to Duval Street and in walking distance to all the famous locations Key West has to offer. Great experience. Wish our stay was longer!

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Roam257231
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trisha Parris, Other at Marquesa Hotel, responded to this reviewResponded 25 February 2024

We're thrilled to hear that Drew provided you with such a warm welcome! Thank you for sharing your great experience with us, and we hope to have the pleasure of hosting you again for a longer stay in the future!

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Reviewed 21 February 2024

this was our third consecutive annual visit to the Marquesa. It is well located and the rooms are very comfortable and quiet (except for being in the airport flight path which covers all of Key West). Breakfast buffet could be upgraded. Rates have consistently climbed in the three years we have stayed at the Marquesa, to the point that we had resolved that this would be our last visit prior to arriving. But alas, when we stepped off the plane, that resolve melted away. Fortunately we were able to find a more reasonable rate for our 2025 visit online.

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank K7841PIrichardb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trisha Parris, Other at Marquesa Hotel, responded to this reviewResponded 25 February 2024

We're honored to have welcomed you back for your third consecutive visit to the Marquesa Hotel. Your feedback about the breakfast buffet is duly noted, and we'll consider ways to enhance it. We appreciate your loyalty and look forward to hosting you again in 2025!

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Reviewed 20 February 2024

Wanted to love this hotel but it did live up to its billing. Planned a nice “date weekend” with my wife, but the hotel itself was mediocre. The room was adequate but nothing special (despite being called a premium suite). We could hear our neighbors above us every time they flushed the toilet (including waking us from sleep)….not their fault, but not sure why the sound of water running through the pipes was sooo loud. Good location with walking distance to everything in Historic Old Town. Continental breakfast was very disappointing especially given the resort fee that was charged. Will look somewhere else for my next getaway to Key West.

For an upscale hotel they did little to provide a warm, individualized stay.

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank PugglePower
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trisha Parris, Other at Marquesa Hotel, responded to this reviewResponded 25 February 2024

We apologize for falling short of your expectations during your stay. It's disheartening to hear that our premium suite didn't meet your expectations and that you experienced disturbances from neighboring rooms. Your feedback regarding the sound insulation and breakfast experience will be shared with our team for improvement. We understand your disappointment and regret that we were unable to provide the warm, individualized stay you had hoped for. Should you reconsider, we'd appreciate the opportunity to regain your trust during your next getaway to Key West.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2024

The Marquesa is a lovely boutique hotel that is perfectly located within walking distance of shops, bars, the waterfront and the heart of Key West. We stayed in room 26 - a center room above the two swimming pools. The rooms are gorgeous with large beautiful bathrooms. The tall ceiling heights make the rooms feel airy. There are plenty of in room amenities - coffee, mini bar with a nice selection of drinks. The walls are thin. We heard the couple next door fighting first in the evening and then again very early the next morning. One call to the front desk had it sorted quickly. Kudos to the staff for a quick resolution.

They have 2 pools, one heated, one chilly. They provide a nice continental breakfast but there is no lunch service or bar. We didn't try Cafe Marquesa, the dinner restaurant at the hotel, but heard that it was very good. There are so many great places to eat within a short walk from the hotel, so no having those option at the hotel wasn't an issue.

Guests tended to wake early and "save" loungers at the pool. Many of them would do that early in the morning leaving the property for hours and returning to reclaim seats. For a small boutique property, this is a problem. Other places have taken steps to prevent guests from this type of behavior. I think if it becomes a bigger issue, this property should do the same.

We would recommend and return to this property. It's perfect for a weekend getaway.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank simone m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trisha Parris, Other at Marquesa Hotel, responded to this reviewResponded 25 February 2024

Thank you for sharing your experience at the Marquesa Hotel! We're thrilled to hear that you enjoyed the central location, beautiful rooms, and amenities provided. We apologize for the noise disturbance from neighboring guests but are pleased to hear that our staff swiftly resolved the issue. Your feedback regarding pool loungers is noted, and we'll consider implementing measures to address this in the future. We're delighted that you would recommend us and look forward to welcoming you back for another perfect weekend getaway in Key West!

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Reviewed 15 February 2024

Definitely recommend!!!! Lovely, quiet and comfortable place to stay…….. walkable to everything!!!Breakfast provided!!! Staff very friendly! The restaurant associated is a must! Beautiful spot! Thank you

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank abreau2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trisha Parris, Other at Marquesa Hotel, responded to this reviewResponded 25 February 2024


Thank you for your glowing recommendation! We're delighted to hear that you found the Marquesa Hotel to be a lovely, quiet, and comfortable place to stay! We're also pleased that you enjoyed our provided breakfast, friendly staff, and Cafe Marquesa. It was our pleasure to host you, and we look forward to welcoming you back in the future!




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