I found the folks managing the property the best I have ever seen. I have been leasing property for 20 years there and these folks are properly trained, professional and caring. Always helpful and in a timely way.
The pictures on this properties website does not give an accurate portrait of the actual condition of the rooms. Tile where chiped the refrigerator was worn out, pots and pans where awful to try and cook with and the bugs where terrible. We had termite wings falling on us as we sat on the couch. I talked to the front desk and she said she would check into it for us and I never heard a word from her. Definitely will not stay there again.
The rental unit was fine - the living area was spacious and we loved that we had a palm tree right outide our balcony. We could not walk barefoot even though the floors looked clean because it does state that diesel fuel from the boats leave a film if you keep the patio doors open, and some people's feet were black - but we were warned about that in the manual. The the amenities were great, plenty of utensils, glassware, dishes. The staff and service was excellent. We asked for daily towel service and we got it. The pool area was wonderful and we loved that we had direct and secure access from our balcony (2nd floor) to the pool. Definitely was worth the price. Thank you very much!