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Savings alert! 13% below average rates

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Key West Harbor Inn(Key West)(Great Value!)
US$183
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Reviews (785)
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7 - 12 of 785 reviews
Reviewed 27 March 2018 via mobile

From check in to check out we had problems. The receptionist, a young foreign guy, was very distasteful and extremely unhelpful. When we asked for a couple of things he was very unaccomodating. Apparently there were no extra pillows, towels or roll out beds in the entire resort. When we arrived at banana bay we thought we had arrived at the wrong resort. It was rundown, trash was everywhere, and the "employees" were walking around without shirts on and hanging around in groups not doing much at all. All of those factors made for a very uncomfortable environment and almost pushed me to cancel the reservation. Checking out of the hotel was almost a 45 minute process as there were several problems with payments and extra charges. Not only with our room but many other rooms....We paid a little over $300 a night to stay at this "resort" and was not even worth $100 a night. When booking this room, it was advertised as very new, very clean and somewhere you could spend your while vacation. When you arrive, you think your at a completely different resort. I cannot say false advertisement enough. Will never stay here again.

Stayed: March 2018, travelled with friends
Thank Katrina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2018

We stayed there over Presidents day weekend 2018 and were very disappointed. The pictures on their web site are very old and the place does not look the same The Tiki Bar is not open and from the looks of it, hasn't been for a very long time, The hot tub wasn't working. The furniture in the suite was old and dingy as well as the lounge chair pool cushions. the grounds were cluttered with limbs and debris. I have to admit it was a cheaper rental but the pictures on their web site are misleading.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Location
    • Service
4  Thank Tammy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2018 via mobile

My fiance and I booked a room online because of the info and images on the internet. When we got there, we were very unhappy to see how misleading the online info was. After we checked in and viewed our room, I was deeply saddened. This was my first Key West experience and I didn't want it to end there. We went to a different hotel for lunch, checked on pricing and availability and immediately changed hotels.

Stayed: January 2018, travelled as a couple
6  Thank Joan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2018

If you are looking for luxury pass right by this place. Its just ok, just a place to stay was our intentions. As everyone knows the keys were hit with a hurricane and they are still in a way trying to rebuild. I feel that may be the reasoning for there 1970's style rooms. The room is old and stained but the lady does a good thing cleaning if only you didn't have to walk on the rug. Coming out of the shower all clean, then you walk across the rug and end up back in the tub because you feet a black! If you don't mind saving money and just dealing with how things roll than you could deal with it. If you are looking for la te da keep going.

  • Stayed: January 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Kimberly P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2018 via mobile

The property looks lovely and the staff is very accommodating. They try hard to clean the rooms but everything is very run down. I read other people's reviews and made a mistake of coming here anyway.
The air conditioner was so loud that we could not sleep. Some drawers were broken, the cabinets are damaged and the overall feeling you get is awful.

Stayed: January 2018, travelled as a couple
1  Thank BrooklynBubbe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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