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Reviews (340)
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All reviewsmallory squarestudio unitwatch the cruise shipsold townnew appliancesparking garagewithin walking distancefull kitchenpool areasloppy joeslocation location locationstaff was extremely helpfulblocks from duval streetthird floorevery morningnice resortocean view
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Reviewed 22 January 2018

Resort is very clean, staff very professional, been going there for 14 years and will continue for as long as I am able, wonderful restaurants and attraction very close by, easy walk to Southernmost Point, Truman WHite House (right next door), Hemingways House

  • Stayed: January 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Baygirl911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2018 via mobile

Reserved a 1 bedroom water-view unit that overlooked pool area before the harbor, but huge cruise ships blocked most of any views. Good location, no need for car. Just took a $20 Uber from airport. Bike rentals nearby. Only downside to location is all those cruise ships that arrive daily and clog the sidewalks with cruisers. Very nice after 4 when they start to leave.
Unit was very clean and well furnished but had a somewhat musty smell. Perhaps it wasn't used much recently. But a few hours with doors and windows open and ceiling fans on helped.
Some minor details: clock radio was plugged in a wall outlet with a wall switch. Kept resetting to 12:00 until I rearranged the lamp and clock plugs. Pots and pans are very heavy duty. Too heavy. Took a very long time to heat water for tea. An electric tea pot would be a nice addition. Comfortable furniture, tv remote not complex.
Staff was very friendly and helpful.

Stayed: January 2018, travelled as a couple
1  Thank FrankF14304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2018 via mobile

This 42 unit timeshare is absolutely perfect. It’s on the Gulf of Mexico and the sunsets from most of the rooms are magnificent. We stay in a one bedroom which has a full kitchen and a balcony overlooking the pool and the gulf. It’s a block from duval and Mallory square. It’s peaceful and quiet. You don’t need a car as everything is within walking distance.

Stayed: January 2018, travelled as a couple
Thank janie g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2018 via mobile

This room was very expensive (~$600/night) during Christmas but what welcomed us was the strong musty small when walking into the joint of rooms area. No view or balcony in the room and instead we looked at the other unit of the building across the dumpsters. Nothing resembles to their pictures on Hyatt website. Bathroom is dirty and aged. Next morning the toilet in bedroom overflows (!) badly by just flushing water down, where the water went terribly everywhere in the bathroom floor. The heater only has sound however it didn’t raise the room temperature at all. Our room was very tiny with not much space to open the 28” suitcases. Definitely will not return to this location. A genuinely disappointment that doesn’t meet any Hyatt standard and doesn’t worth the price that ruined our vacation big time.

Stayed: December 2017, travelled as a couple
Thank lovingtravelin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2017 via mobile

This property has friendly staff, several nice amenities and a beautiful view. The sunset view is gorgeous and the location is within easy walking distance of Mallory Square, Duval Street and all of Key West's main attractions. There are free laundry facilities on each floor, free daily coffee and tea in the lobby and grills you can use by the pool.

Stayed: December 2017, travelled with family
Thank ChrisC85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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