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Santa Maria Suites Hotel
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Reviews (1,952)
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All reviewsfree smoothiesdove ice cream barsfresh muffinsbi levelfull kitchenturn down servicetwo bedroom suitewasher and dryerduval streethappy hourwine coolerpool areasouthernmost pointhalf bathbottled waterevery eveningliving area
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Reviewed 11 February 2018

just returned from Key West and Santa Maria with another couple. Everything we could say about our stay was great. Very helpful staff - Matilda was so sweet to help arrange our trip to Dry Tortugas at last min. plus allow us a late checkout to allow more time in the beautiful, garden enclosed pool. the bartender at pool made great drinks and was also very helpful to us - providing wine right after closing of Happy Hour one evening. Our suite was comfortable and spotless. It was definitely a lovely oasis. we will return.

Room Tip: go to second floor. It was quiet but might be less when number of kids are there if you're on ground level.
  • Stayed: February 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank selkie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHMSKW, Owner at Santa Maria Suites Hotel, responded to this reviewResponded 12 February 2018

Dear selkie1,
Thank you so much for taking the time to write this great review of our hotel.
Matilda is just one of the many superstars here that works hard to ensure that each and every guest of ours have a memorable stay with us. We believe that we have the best staff and amenities to top all of the other hotels in Key West.
We look forward to hosting your next trip to Key West and being your hotel of choice for all your future visits to our great island.
All the best,
Jim Heineman
VP Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2018

This place is magical. A quiet little place on the quiet side of Key West (we didn't have to worry about noisy late night parties). Just about 1 block from the SouthEast end of Duval Street. We got the upstairs/downstairs suite (myself, my wife, and our two teenage sons) and it was amazing. Two separate queen bedrooms upstairs - each with their own full bathroom and a pull-out queen couch bed downstairs). Full kitchen with plates and quality cooking gear, and a full washer/dryer set in each unit. Customer service was wonderful (home baked muffins and chocolate frozen Dove bars delivered to your room every night) and the units were immaculate. We would definitely stay here again!

Stayed: January 2018
Thank Scot G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHMSKW, Owner at Santa Maria Suites Hotel, responded to this reviewResponded 11 February 2018

Dear Scot G,
Thank you so much for taking the time to write this great review of our hotel.
We have many superstars here that works hard to ensure that each and every guest of ours have a memorable stay with us. We believe that we have the best staff and amenities to top all of the other hotels in Key West.
We look forward to hosting your next trip to Key West and being your hotel of choice for all your future visits to our great island.
All the best,
Jim Heineman
VP Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2018 via mobile

The rooms are big, clean and bright. A nice pool with reasonably priced drinks and free wine happy hour. A peaceful oasis close to Duval craziness. The international staff is really what sets this place apart, they are a great crew. My hats off to Matilda in particular.

Stayed: February 2018, travelled as a couple
1  Thank mudfoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHMSKW, Owner at Santa Maria Suites Hotel, responded to this reviewResponded 13 February 2018

Dear mudfoot,
Thank you so much for taking the time to write this great review of our hotel.
Matilda is just one of the many superstars here that works hard to ensure that each and every guest of ours have a memorable stay with us. We believe that we have the best staff and amenities to top all of the other hotels in Key West.
We look forward to hosting your next trip to Key West and being your hotel of choice for all your future visits to our great island.
All the best,
Jim Heineman
VP Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Bedford, Pennsylvania
1
Reviewed 10 February 2018 via mobile

Wonderful, beautiful place to stay in Key West. Loved the location,accommodations,staff,surroundings,happy hour, daily muffins and dove bars...I could keep going and going..5 stars!! Will be back!! The rooms were very clean.

Stayed: February 2018, travelled with friends
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHMSKW, Owner at Santa Maria Suites Hotel, responded to this reviewResponded 11 February 2018

Thank you so much for taking the time to write this awesome review of our hotel.
We have many superstars here that works hard to ensure that each and every guest of ours have a memorable stay with us. We believe that we have the best staff and amenities to top all of the other hotels in Key West.
We look forward to hosting your next trip to Key West and being your hotel of choice for all your future visits to our great island.
All the best,
Jim Heineman
VP Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2018

Modern and comfortable condos, not hotel rooms. Clean, less than 4 blocks form the Southern Point - 2 blocks from the beach.

Walking distance to the bars on Duval St. - or a 5 minute Uber or Lyft.

Great housekeeping and front desk staff. Marta and Ken rock!
Staying there next time!

Room Tip: All rooms are poolside, you can't go wrong.
  • Stayed: January 2018, travelled with friends
    • Value
    • Rooms
    • Service
Thank dctapes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHMSKW, Owner at Santa Maria Suites Hotel, responded to this reviewResponded 3 February 2018

Dear dctapes,
Thank you so much for taking the time to write this great review of our hotel.
Marta and Ken are just two of the many superstars here that works hard to ensure that each and every guest of ours have a memorable stay with us. We believe that we have the best staff and amenities to top all of the other hotels in Key West.
We look forward to hosting your next trip to Key West and being your hotel of choice for all your future visits to our great island.
All the best,
Jim Heineman
VP Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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