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Bailey P

Experience luxury in the keys

5.0 of 5 bubblesReviewed 28 Nov 2024
This is one of the best resorts I’ve ever stayed at. The landscape is meticulously maintained around the property. The pool is awesome and super friendly staff. We love being able to have a boat on the property and come and go as we please. I’ve stayed at many places in the keys growing up. This is definitely one of the best resorts.
Date of stay: November 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elite Alliance Hospitality Hospitality, Sales at Marlin Bay Resort & Marina, responded to this review
Responded 1 Dec 2024
What a wonderful review! We appreciate all the kind would and helpful tidbits for future Guests. We hope to host you again soon! :)
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (115)
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Reviewed 17 November 2024 via mobile

Best vacation experience. Great property. Professional caring staff. Good gym with sauna and steam room.

I always look for simple things like water pressure and WiFi. Perfect in all respects. I would highly recommend this property. I’m calling to book my next trip.

Date of stay: November 2024
Trip type: Travelled with family
Thank Paul R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elite Alliance Hospitality Hospitality, Sales at Marlin Bay Resort & Marina, responded to this reviewResponded 2 December 2024

Thank you for the inciteful review! We are thrilled you enjoyed your stay and hope to see you again soon! :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2024

We had a fantastic week at the beautiful Marlin Bay Marina. Text responses were always immediate from staff including Lauren, April, Mikkel and Alana. Shout out to Alana for 10 out of 10 customer service all week long….with a smile every time we interacted. April graciously let us tour an empty property for our next stay. Sara and Chef were attentive at the pool bar and very easy to talk to. The property is top shelf and all of the employees are even better. We can’t wait to return!

Date of stay: September 2024
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank rossjohnjr1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elite Alliance Hospitality Hospitality, Sales at Marlin Bay Resort & Marina, responded to this reviewResponded 3 November 2024

Thank you for your review! We will be certain to pass along your kind words of praise to those you mentioned. We look forward to your next stay. :)

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Reviewed 29 August 2024

Our stay at Marlin Bay Resort was nothing short of extraordinary! From the moment we arrived, we were greeted with warm smiles and an unparalleled level of hospitality. The house we stayed in was absolutely immaculate—every detail was attended to with care, making us feel like we were in a luxurious home away from home.

I want to give a special shout-out to the incredible staff who truly made our stay unforgettable. Maddison, the concierge, reached out to me ahead of our arrival to confirm all of our details, which made for a flawless check-in experience.

Anthony, the houseman, ensured that our accommodations were always spotless and comfortable, attending to even the smallest details with great care.

Andrew and the entire marina staff were absolutely fantastic! Anytime we were in the marina there was always someone there offering a helping hand, bringing us extra ice, and always with a smile on their face. Their expertise and kindness made our boating experience safe and enjoyable.

And we can't forget Rob, the General Manager, whose leadership and commitment to excellence were evident throughout our stay. He consistently checked in with us to make sure everything was perfect, and it truly was.

The entire staff at Marlin Bay Resort consistently went above and beyond to ensure our stay was exceptional. Their attention to detail and genuine desire to make our visit special did not go unnoticed. We are already looking forward to our next visit!

Date of stay: August 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Andrea H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elite Alliance Hospitality Hospitality, Sales at Marlin Bay Resort & Marina, responded to this reviewResponded 1 September 2024

What a fabulous review! Thank you very much. We are over joyed that we exceeded expectations and that our staff provided 5 star service. That is always our goal and we will be certain to pass along your kind words. See you soon. :)

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Reviewed 14 July 2024

We were called by Larry for our Pre-Check-in information and he very nice and extremely helpful, his customer service was TOP NOTCH something that you just don’t see much of any more. While there we needed to contact the concierge and spoke to Mikail and holy cow once again great customer service. This is an extremely nice place with great and helpful staff. Highly recommend!!!

Date of stay: July 2024
Trip type: Travelled with family
Thank Dave T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elite Alliance Hospitality Hospitality, Sales at Marlin Bay Resort & Marina, responded to this reviewResponded 4 August 2024

Thank you for reviewing us at Marlin Bay Resort & Marina. We are thrilled that our wonderful staff exceeded your expectations. We hope to see you again soon! :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2024

We had a fantastic family vacation. Marlin Bay is so relaxing, so clean, so wonderful. We cannot wait to return for another vacation.
The location is convenient. The house accommodations were perfect for the adult family. We were 5 adults and the bedrooms with private baths were perfect. The kitchen was very well appointed. Next time we will be prepared to cook dinner at home more frequently.

Date of stay: February 2024
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Lisa M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elite Alliance Hospitality Hospitality, Sales at Marlin Bay Resort & Marina, responded to this reviewResponded 30 April 2024

Thank you for reviewing us. We are so happy you enjoyed your stay and look forward to next time. FYI, Publix will deliver via Instacart and Keys Fisheries has a wonderful seafood Market. :)

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