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Reviewed 13 June 2011

Ok i stayed here with hubby in May for 5 nights !! My opinion on this hotel is that it's really boring!! nothing is going on ! if you're planning on just sleeping here than you'll be ok though rooms is not that clean either. There were stains on the carpet you'll have to clean after yourself at all time. The washer and dryer is super small as well!! the only thing i like about this hotel resort is the kitchen. Nice kitchen!! I wouldn't stay here again.

  • Stayed: May 2011, travelled as a couple
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2  Thank buthshannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OrlandoResorts, Manager at Caribe Cove Resort Orlando, responded to this reviewResponded 14 June 2011

Dear Guests,

The great thing about Orlando is that there is something for everyone. Whether you are looking for non-stop excitement, or a relaxing getaway, the Orlando area has it all.

The same holds true for resorts in the Orlando area.

Caribe Cove is a terrific resort just minutes from the major theme parks, restaurants, shopping, State Parks, championship golf courses, and more.

Caribe Cove is unique in that we offer huge two and three-bedroom luxury suites, with all the comforts of a Florida vacation villa. This includes private balconies, living and dining rooms, full kitchens, and two full baths....even a giant soaking tub in the master! A true luxury experience.

The resort also offers a relaxing swimming pool area surrounded by gardens, a fitness centre, steam room, sauna, and everything you'll need for a terrific stay.

There are Other Resorts that offer wild nightlife, lots of noise, and a non-stop party atmosphere. On the other hand, Caribe Cove offers a very clean, stylish, and fun atmosphere for families, friends, and couples alike. Caribe Cove is a place to relax and escape after a day at the parks, or a great afternoon of shopping, dining, and sightseeing.

We are close to all fun and action of Orlando, but at the end of the day, you can leave it all behind and truly unwind at Caribe Cove.

If you are looking for a great new resort that is close to everything, but a relaxing oasis at the end of the day, Caribe Cove is for you.

We look forward to having you as our guests!

We take the time to read and review our online comments because we care about providing our guests with excellent customer service, and a teriffic holiday experience. We hope to see you soon, and thanks for thinking of Caribe Cove Resort.

Sincerely,

The Staff & Management
Caribe Cove Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2011

What they don't tell you is that you have to bring your own soap, shampoo, dish soap, pen, paper, They are more than helpful when you ask for these items you can purchase them all at their convenience store. The additional 65.00 per booking and 7.95 per day is for the use of free video rental, who wants to watch movies when they are on vacation, and free phone calls local and local long distance, like I want to spend my time on the phone. Just beware, ask all the questions, I am not sure if there is more I haven't discovered yet.

Room Tip: beware of the little things that you would expect
  • Stayed: June 2011, travelled with family
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Thank debmtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2011

We stayed in adjoining apartments to which we had been immediately upgraded on arrival. I guess you do have to read the small print about cleaning fees, cancellation,, etc, but we thought it was a terrific place and would thoroughly recommend it.

The apartment was superclean, and well equipped. It very spacious and the location away from the main drag at Kissimmee was a relief after a day in the park. The pool area was well equipped and maintained, with helpful staff.

We would have no hesitation in recommending this facility for the above reasons.

Room Tip: Ask to overlook the forested area or the lake
  • Stayed: May 2011, travelled with family
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Thank SillyAuntDora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2011

the worst travel planning experience EVER! I planned my trip through hotels.com, and thought I was getting a good rate as it was only 79 dollars a night. NOTHING IS AS IT SEEMS! When I got there, they automatically charged my card an additional 73 dollars cleaning fee before i could even get into my room. I WAS ONLY PLANNING TO STAY ONE NIGHT! it doubled the rate of my room. i tried to cancel, but the cancelation fee is the price of the room per night including all fees (cleaning), so it would have been pointless. aweful customer service too. if you ever call there you better have the afternoon to spend waiting for someone to answer. NEVER AGAIN.

Room Tip: get a room somewhere else!
  • Stayed: May 2011, travelled with family
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3  Thank Kelsey0287
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OrlandoResorts, Manager at Caribe Cove Resort Orlando, responded to this reviewResponded 10 June 2011

Dear Valued Guests,

Please know that we greatly value your feedback and your business, but we do not agree with the comments left by this guest, which we feel are wrong and misleading.

At Caribe Cove, guests enjoy very large Two and Three-Bedroom Suites, ranging from 1,200 to 1,600 square feet. This is a tremendous value....and lots of additional space to relax...compared to a typical hotel room.

Every hotel charges a departure cleaning fee (the cost of cleaning the room upon departure). However, most hotels bury this charge in the nightly rate, which actually increases costs for the guests.

At Caribe Cove, we save you money by charging the departure cleaning fee directly at the resort on check-in....no mark-ups by third part travel agencies! This saves guests about 30% because the charge is not subject to any travel agency mark-ups or commissions.

Every web site that promotes Caribe Cove provides guests with information regarding the departure cleaning fee. There are no hidden charges. If we wanted to hide the charge, we would include it in the nightly rate, which then gets marked up and costs you more money.

Instead, we keep these costs low, tell guests exactly what the charges are for, and save you money in the process.

Where else can you enjoy a fantastic Two or Three-Bedroom Suite, compete with two full baths, full kitchen, private balcony, and all the comforts of a luxury Florida Villa for such a terrific nightly rate?

Caribe Cove enjoys its reputation as one of the top Orlando area resorts, and we work very hard to ensure that our guests have a wonderful holiday experience with us.

Our staff is courteous and always happy to provide excellent customer service.

We take the time to respond to these online comments because we take guest satisfaction very seriously, and we greatly appreciate your business.

Thank you for taking the time to read this management response.

Sincerely,

The Staff & Management
Caribe Cove Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2011

We really enjoyed Caribe Cove resort. We traveled back and forth to Disney and it was usually only a 15- 25 minute trip. There were places on the way to eat and shop. A Target was about 3 miles away and was convenient for groceries and forgotten items.

The kitchen was equiped with necessary items. We were only given one package of soap for the dishwasher(one load) and none for the sink so bring some from home.

There is a computer hookup in the TV cabinet and your unit may or may not have the cord to attach to the computer. There isn't a desk near by so we used the coffee table. No wify in the room. The lighting in the unit wasn't bright enought for reading and the bathroom lacked towel racks but the towels provided were nice. These are just minor complants because we did enjoy the resort.

They had free movie rentals in the lobby which the kids really enjoyed. The pool and hot tub were great. The unit was beatiful, clean and well maintained. It was great having a kitchen, washer and dryer, 3 Tvs, 2 bathrooms and rooms for the kids.

Overall, a very nice place to stay and visit Disney.

  • Stayed: June 2011, travelled with family
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1  Thank dlt45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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