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“The worse place I had ever stayed”

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Knights Inn Maingate Kissimmee/Orlando
Ranked #90 of 156 Hotels in Kissimmee
Reviewed 16 January 2018

This hotel shall not be part of the Wyndham list, it is the most horrendous place I had ever stayed. We had a reservation for 3 days and I canceled it after the first terrible night. The room was old and dirty, the carpet seems that had been there since it was first built... and not cleaned in years; the pull out bed had no linens and pillows, when we requested them were told the blankets were not available, since all had been used... They advertised breakfast included, it was bad coffee and old donnas, we passed it. The door had big gaps, and the restroom was almost in ruins... The night staff was all the time during our complaint just looking at her cell... Do not make the mistake to reserve a room here because of the price... you will be sorry.

Room Tip: Do not stay at this hotel
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  • Stayed: December 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank bochinchera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 10 of 481 reviews

Reviewed 4 January 2018 via mobile

I had a reservation at this hotel got there like 800pm. They take a copy of your license. When I got to the room was dirty, the telephone and TV dont works. No hot water. The room had roaches. The person staying at the next door were outside making noise till 130am. At the morning the breakfast was bad. Donuts hard and bad coffee.

Stayed: June 2017, travelled with family
2  Thank marilyn c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2017

This is a great, budget priced Motel. The staff is friendly and professional, The rooms are always clean and comfortable, as a smoker, I appreciate a smoking room, transportation to the Orlando area attractions is readily available. The breakfast snacks are always fresh and tasty. I stay there every time I am in the Kissimmee/Orlando area. Thank you, Carol Gordon

  • Stayed: November 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank jgordon449
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2017 via mobile

I made the mistake of saying to myself “we don’t need a fancy hotel, just someplace to sleep and get showers.” I regret this so much now... check in was easy enough, the staff was friendly. I probably should have known something was up when they handed me the remote for the TV at the check in counter. We get to our room and the smell instantly hits us. It was some sort of combination of cheap cleaning supplies and something else...mold? Mildew? I don’t know, but we couldn’t stomach it. The room itself was dark and dingy, made worse from the dirty light fixtures. Some lights didn’t work at all. The concrete walls were crumbling in some parts. The bathroom door didn’t have a lock on it and there was clearly a hole in the floor that they tried to cover up with a thin board and carpet. I’m the type of person to check the mattresses, just in case. The sheets and mattresses were covered in stains, presumably human made. It was disgusting. People were standing around outside, we heard some yelling. We did not feel safe and made the decision to leave. Even though we had checked in barely 30 minutes earlier, we were still told we would be charged for the night. Annoying but fine, it was worth it to get out of there. We were told we would get a refund for the other two nights, but i haven’t seen anything yet.

Stayed: November 2017, travelled as a couple
3  Thank Jessica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2017

Found this "motel" on-line on our anniversary adventures. The rate was supposed to be $39 a night. I told my husband this was too low and was going to be a dive joint. Since it was our last three days of vacation, he wanted to book it since we had spent a lot of money already. I booked it on-line for $39 a night. When we went to our room, we found it to be disgusting!!! The carpet was so filthy you couldn't walk on it with socks or barefoot! The chairs were so gross and disgusting that you would have to put a towel on them to sit on them. The "dresser" drawers were so sticky they wouldn't open or close. There was no where to put your luggage IF WE WOULD HAVE BROUGHT IT IN. Best of all.....THERE WAS NO ELECTRICITY IN THE BATHROOM...NO LIGHT OR CEILING FAN!! We went to the front desk and asked to be moved. We were told they were booked solid because of Biketoberfest but they were able to move the couple that was in front of us when we checked in. (They had booked a non-smoking room because of her allergies and were put in a smoking room that they said smelled so heavily of smoke.) The girl at the front desk called someone to check the electricity in our room and said he would be there shortly.

After waiting 25+minutes, we went back to the front desk and told the gal we wanted our charges reversed. She said she couldn't do refunds and we would have to go through accounting for it. We stopped back two days later (Monday), asked for a manager, told her of the situation, gave her my credit card to reverse the charges and credit my account. She said the first nights stay had to go through accounting for approval. I questioned the $115.50 charge and was told that was for the first nights stay. How could that be for a room booked at $39 per night? They jacked up the rates because of Biketoberfest!! That room wasn't worth $10!!!
I have been constantly calling the accounting department at Knights Inn and not getting a return phone call. After 12 days of getting anywhere, I called my Wyndham credit card to file a dispute. I just want this nightmare to be over!
This place is NOT as advertised as it is on the website, pictures are NOT what you get! The place was extremely gross and should not be in the Wyndham chain of hotels. It should be condemned! The room was damp and smelly. We were put in bldg. 4 at the far end of the property which seemed unsafe and spooky. When we returned two days after booking for our refund, the "leather" couch that was in the office previously was outside in front of the office all ripped up and disgusting with a lot of garbage around it and in the shrubbery outside the office. Garbage in the parking lot the day we "checked in" and right back out again was still in the parking lot in the same place. There were gaps under the room door for bugs to join us had we stayed.
If we could have given a negative circle rating, we certainly would have!!!
BEWARE of this disgusting motel and their practices!!!!

Room Tip: Don't go there if you want a good room!
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  • Stayed: October 2017, travelled as a couple
    • Location
    • Service
5  Thank Smokeaters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Knights Inn Maingate Kissimmee/Orlando

Address: 7475 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747-1723
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Free Breakfast Free High Speed Internet (WiFi) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #90 of 156 Hotels in Kissimmee
Price Range: RM 110 - RM 431 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Knights Inn Maingate Kissimmee/Orlando 2*
Number of rooms: 120
Official Description (provided by the hotel):
The Knights Inn Kissimmee, Fla. is located one mile from Disney World. Complimentary shuttles to all theme parks are available. The hotel has all ground-floor rooms, a heated outdoor pool and complimentary continental breakfasts. Guestrooms feature complimentary high-speed Internet access. Refrigerators and microwave ovens are included. ... more   less 
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Also Known As:
Knights Inn Maingate Hotel Kissimmee
Maingate Knights Inn
Knights Inn Kissimmee
Kissimmee Knights Inn
Knights Inn Maingate Kissimmee/Orlando Florida

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