Didn't get off to a good start. Booked online in advance. Upon arrival the elderly lady ( I use the term "lady" very loosely) had a real attitude with us because they had no record of our reservation! I showed the receipt and Email on the Iphone and she blamed "expedia or whatever". Err. sorry but I booked directly through the Surfs Inn website! Anyway, finally got that sorted and went to our room. Now, when I booked, I knew It was a budget price and expected budget accomodation. But I also expected it to be clean. Wrong. It was disgusting. Toilet was dirty, walls dirty, inside & outside of fridge was filthy, faucets were filthy too. Bare wires hanging out of wall, oh and the bath tub seemed to have been caulked by a blind man with a paintbrush who also kindly left sharp rusty metal around the plug hole for us to catch tetanus! The only redeeming feature was, when we returned to reception to immediately checkout it was a young man who didn't even seem surprised and assured me there would be no charge to my card. We immediatley went to or "usual hotel" .Honestly, I always look for mitigating factors & try to be reasonable but do not waste your time here. Well, unless you already live in a dump and simply fancy a dump with a sea view for a couple of days. At least that bit on their site is accurate.
- Also Known As:
- Surfs Hotel Madeira Beach