I heard great things about this place, but today I pretty disturbed because it's Easter Sunday, came here for brunch and I haven't eaten yet and I'm so upset. The only reason I'm still sitting at the table is because my 5 year old has to eat.
So we make a 2:30pm reservation. We get there on time only to hear, well we are still experimenting with reservations. So we wait 40 min to sit down. They take another ten min to take an order. Then when we place the order, they have none of the items we ordered. Their out of pancakes and french toast which are the highlights of their brunch. So we order a pulled pork breakfast entree and after 10 minutes we are told they are out of that too.
So basically all they had was bacon and eggs and toast. Bacon and eggs come out. I asked for eggs to be over medium, but what we got was hard fried eggs. Toast comes out and it's a side of burger bun, not toasted.
I drove a long way to come here and one thing after the next really got me peeved. I couldn't even enjoy the bacon and eggs, because they messed up my eggs and I was hangry at this point.
I get the bill and the server asked how was the meal. I shared my disappointment. He goes back inside and comes out with proprietor and says he took the 2 lemonades and the beer off the bill now reduced to $62.00 Then he asked what did we want to eat? We told him brunch items on the menu such as pancakes, and french toast. He said we came at the tail end of brunch which ends at 4pm. Mind you I had a 2:30pm reservation and waited 40 min. So they ran out of these items.
I think I'm pretty understanding, but this is a restaurant. It's brunch. Pancakes and french toast....who runs out of that!
I'd like to suggest they not experiment with reservations until they can handle reservations and plan to not run out of food. I could have made my own bacon and eggs for my family and that. would have cost less than $15.00.
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