This review is about TGI Fridays @ Dolphin mall Miami.
Clearly the hostess of this restaurant does not understand her job very well.
First she sat us next to her hostess desk which was okay for us, I asked her for some, drinks WAIT FOR YOUR SERVER I'M YOUR HOST! she snarled, okay sorry I asked.
2 guys came in with their daughters, one clearly had bought a new suit or had his suit been cleaned because he was very careful with it, but he wasn't allowed to hang it over the chair's back by her, she would take care of it. She took the suit to her little hostess desk, took out all the menus over the floor and crammed his suit without much care in the little desk what clearly messed up the guys suit.
While she was doing that she was also on the phone with what I think was her (ex) boyfriend, she dropped so many F bombs on him it would even put Eddie Murphy to shame, but at least he was funny, she wasn't and it all happened in plain view and hearing for us! We all have our bad days and that's okay but you don't do that in front of your customers, especially not as a hostess
The waitress was sweet and took good care of us.
The food was below mediocre, had The Jack Daniels steak with lobster.
Steak was well done while I asked for medium/rare, the lobster arrived later don't know why and wasn't all that good either, it was very small leathery and tasteless.