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Reviews (1,449)
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Reviewed 27 September 2017 via mobile

As an elite member I was upgraded to a junior suite and for 93 dollars that was an excellent deal. The problem with this hotel is that it is extremely worn and needs a major overhaul as it is extremely depressing. It's in a compound of lots of other Marriott brands like courtyard and Fairfield suites etc. Maybe one of them is better who knows. Work is going on in the hotel in reception .........for me they should be doing the rooms. Service as you would expect in a Marriott .....excellent !

Stayed: September 2017, travelled on business
Thank barcaranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raul U, Manager at Miami Airport Marriott, responded to this reviewResponded 28 September 2017

Dear barcaranger,
Thank you for sharing your experience with us. Yes we are very excited about our new reimagined Lobby area. We look forward to hosting you on your next visit to Miami.
See you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2017

We got in around midnight and our requested room type was ready and waiting, complete with feather free pillows, as requested. As Platinum members, we enjoyed access to the 24 hour concierge lounge for evening snacks and for a lovely buffet breakfast in the morning. We did have to wait about 15 minutes for the airport shuttle, but received considerate help with our bags both on the shuttle and from a bellman taking the bags to our room for us. We were staying here pre-cruise, and it met our needs perfectly.

Room Tip: I always ask for a quiet room.
  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank janet48603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raul U, Manager at Miami Airport Marriott, responded to this reviewResponded 28 September 2017

Dear janet48603,
Thank you for sharing your experience with us! Glad you enjoyed your stay. Thank you for your being a loyal Marriott Rewards member and we look forward to your next visit to Miami. See you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2017

On the plus side, the lobby areas are being refreshed, and look great! Very welcoming, and appealing. The room, however, not so much. The beds look old and worn. The bath tile is dated, and the bath mat is dingy. The room has a smell of something-not sure what. So, it's nice, but there are probably nicer rooms close by. And, maybe some sound proofing-it is close to the airport, but it seems to have more noice that normal.

  • Stayed: September 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank MikeFromWisc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis F L, Front Office Manager at Miami Airport Marriott, responded to this reviewResponded 7 September 2017

Dear MikeFromWisc,

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Miami Airport Marriott.

Please accept our since apology for not meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

We hope to welcome you again whenever your travels bring you back to Miami.

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2017 via mobile

On a very long day of flight delays and missed connection this place just worked 100%. Easy phone booking answering a lot of questions. On time free shuttle every 15 minutes
Got a senior discount so only paid $93+tax, whereas AA gave us a voucher to pay $100 + tax for a lower quality hotel 20 minutes away, fortunately we searched near by hotels. Also enjoyed the in hotel resstaurant and bar "Cane Fire" had a great premium pargarita. Only had about 6 hours for everything. Did not want to miss another flight!

Stayed: September 2017, travelled solo
Thank rwiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raul U, Manager at Miami Airport Marriott, responded to this reviewResponded 28 September 2017

Dear rwiz,
Thank you for sharing your experience with us! We are glad you enjoyed your stay. We look forward to hosting you again soon! Well will have a margarita waiting for you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2017

Only reason for not giving this hotel an excellent rating is the need for some upgrading. However, found it to be excellent in every other respect. Prompt and friendly shuttle service from and to airport, courteous and welcoming staff at front desk, clean and comfortable room and nice, new M lounge facilty with friendly staff. Overall, a very pleasant stay.

  • Stayed: August 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Charlie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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