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Urbanica The Meridian Hotel
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Reviews (676)
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All reviewsfree bikesocean drivecomplimentary mojitoswelcome homesouth beachavocado toastboutique hotelan ironplunge poolmin walk to the beachfree beach chairsconvenient locationrooms are cleanstayed one nightdefinitely stay here againwould highly recommend this hotelvalet parking
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26 - 31 of 676 reviews
Reviewed 1 April 2018 via mobile

Lovely small hotel with few faults at all. Rooms are a little small but this is all I can fault the hotel with. Location is excellent a 3 minute walk to South beach. All staff are polite and helpful. Breakfast and coffee at the hotel was excellent food and great prices. All in all recommend this hotel.

Stayed: March 2018, travelled with friends
Thank shamilton1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sexton G, General Manager at Urbanica The Meridian Hotel, responded to this reviewResponded 12 April 2018

Lovely review. It's great to hear that you thoroughly enjoyed The Meridian. I will definitely pass this on to our staff. They take pride in making our guests feel good. We hope to see you again soon. Thanks for choosing Urbanica.

Best,
Sexton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

Ok, so, this is going to be a fair, balanced review as not everything was perfect, however, quality really bubbles to the surface when there are problems and boy did they nail it. This is easily a 4* and 5* in many areas.

We booked a Grand room (via booking.com) for 5 nights as part of a 4 city trip to the US. This is a boutique hotel full of personality and nuance - luggage propping up the reception desk, drift wood on metal in the canteen style cafe, the stunning Italian feel courtyard and a clean, newly opened bar that felt “new York loft” like (we tried quite a few things on the menu and they were superb). The extras are great - specifically the welcome drink, allocated beach area with sun loungers (8-10 min walk) and the bikes (they were offered but we didn’t try them). The location was spot on for us, a 5 minute walk to Ocean Drive - anything closer would be too hectic.

We arrived late, our room was ready - really spacious (counter to some reviews on here), well laid out, but with a few issues - toilet roll brush dirty, a hair on the pillow and shower pressure weak. We tried to explain this the next morning but the receptionist was busy checking in guests, we mentioned again that evening and were promised management would be in touch the next day. They weren’t, so we mentioned it again - at this point, customer excellence kicked in - we were offered alternative rooms, upgraded and offered free breakfast (which was just D-elicious). Sexton (the owner cum manager) took time to get to know us, and Gisele, Jarnelle, William and Enzo were always there with useful advice and a smile.

Great hotel, decent value - would happily stay again - We’d rather things didn’t go wrong, but when they do, we’d like to be looked after like we were at the Urbanica.

Stayed: March 2018, travelled as a couple
Thank anthonyandsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sexton G, General Manager at Urbanica The Meridian Hotel, responded to this reviewResponded 12 April 2018

It was a pleasure to have met you! Thank you for taking the time to write this review and thank you for your understanding... It is our goal to make every stay the most memorable and most pleasurable. I'm glad we could make things right. Our staff really is dedicated to making our guests feel like family so when we hear that we nailed it, it makes it all worth while. It's also good to hear that you enjoyed the hotel and the amenities. Whenever you'd like to come back let me know. We'd love to have you.

Best,
Sexton

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Reviewed 28 March 2018

The staff greeted us with smiles and a glass of fizz. All of them were so helpful, thank you.The décor is really cool and urban, the pool is tiny, the chill out area great, the rooms are small but very well appointed. The valet parking is efficient and good value. It was quite loud the night we stayed but it was Spring Break so that probably didn’t help! We wished we could have stayed longer and will be back!

  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Portia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sexton G, General Manager at Urbanica The Meridian Hotel, responded to this reviewResponded 13 April 2018

What a great review! It was a pleasure to have you, You're welcome & thank you for understanding about Spring Break. South Beach is inevitably noisy during certain events & holidays.. Come back for a glass of fizz anytime. We look forward to having you again soon & hope you stay longer next time.

Best,
Sexton

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Reviewed 27 March 2018

So how does a relatively small boutique hotel become the no 1 hotel in Miami Beach on TripAdvisor? From our experience, it was first and foremost the service, which was of the highest standard.

There was a problem with our booking when we arrived, but the team led by our friend James resolved it quickly despite considerable pressure on a busy evening in the hotel, and provided a complimentary drink as we arrived and a lovely gift of a bottle of prosecco for the booking issue.

There was such a lovely vibe in the lobby area, and the Food Marchand dining on site was fresh and tasty.

Our room was compact, but with as comfy a bed as we’ve known and storage, WiFi and tv all good. The chill out area and pool are a lovely space to relax in. Extras like the bike hire and beach chairs are brilliant and make getting around and enjoying South Beach easy and great value. We just missed the opening of the new MiniBar, but little doubt it will match the vibe.

It is in a really nice area, south of fifth, and the neighborhood makes it feel like a true home from home. When my wife had a brief illness, it seemed like the whole hotel looked after her, with offers to go to the pharmacy, hot tea delivered and more - indicative of the level of care provided.

It is also reasonably well priced by local standards. We will definitely stay again if back in South Beach, and thanks again to James, Sexton and all the team.

Stayed: March 2018, travelled as a couple
1  Thank barrera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2018

We stay here only one night, it was my first stay at Urbanica my boyfriend stay in this imazing hotel already few times, as Developer for hotels in Europe i can just say is a Perfect ! We come at the morning the staff at the reception desk was superb friendly the Front desk manager was also nice and friendly they offer us free beach towels and bikes. The atmosphere in lobby was super nicem people have option to mingle with others or take coffee or seat next to pool which is cool . After we can from beach we wanted accommodate our selfs only one minus was that still at 5.00 pm room was not ready. They offer to us free cocktail and we wait ath the pool area, was spring break so can be happend that HK have not that much time to clean and guests leave after check out time, is happend. Room was super clean and mattrees are super comfortable, duve and linen too. We had also free check out till 1.00 pm . I open 2 hotels in Europe i can say URBANICA give me a lot of inspirations and good vibes !!!
Definitelly we will be back .... Erik and Patrick

Room Tip: I think all rooms are nice and clean !
  • Stayed: March 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank _erik_slovinsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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