I do not think it fair at all that this is billed as a hotel. I was shocked to find there is no food service on premises at all, no restaurant, no bar, not even a vending machine. My dream South Beach weekend includes lying by the pool with a waiter to bring me sparkling water or wine or a snack, or at least a bar I can walk up to and order. Doesn't exist at Boulan. And, when we went out and bought our own wine, we discovered that the room doesn't have a wine opener, nor does the front desk. The rooms are actually condo apartments with full kitchens which are supposedly usable, however, there are no pots or pans or knives if you did want to cook. Ironically, our kitchen even had 3 display bottles of wine. The way the location is described is also deceptive; it says the hotel is between the the W and the Setai, which would lead one to believe it is on the beach side of Collins. It is not; it is actually across the street from the Setai, so not on the beach. Several other standard hotel things which the hotel claims to provide but does not are television (we had a TV but no channels), internet (luckily the Setai lobby signal from across the street is strong enough that we were able to use that), blackout curtains (our bedroom had brown craft paper taped to the window). The pillows in our room were awful; I read later that they have a pillow menu, but no one offered this to us and I didn't know to ask until it was too late, so I'm not sure if they do or not. Spa tub - while there is such a tub on the roof, it didn't get any warmer than the pool. So, I decided to go back to my room and take a bath, and the bath tub didn't get any warmer than luke-warm either. Upon check-in, there was no hairdryer in my room, and it took 2 requests and several hours to get one. By the way, there are no phones in the rooms, so you have to either go to the front desk or call from your cell. Also, this is a tiny thing but it bugged me - the toiletries did not include separate shampoo and conditioner but a combined one; to me, that's the difference between a 3-star and a 4-star hotel. For the price we paid, and the way the hotel is described, I expected 4-star, but as I said in the title, this wasn't even a hotel, but rather a condo rental. I will say that the rooms are beautiful and modern and big and brand new, as is the roof top garden and pool area. The gym was average (no mats for sit-ups or stretching, though). As for clean, I gave it a 4 not a 5 because there were mystery long black hairs not only in our room but in the gym as well. If you are looking to rent a condo and do not want any of the amenities a hotel offers, like food or ambiance or other people, then the rooms are quite nice. But if you believe, as I did, that you are checking into a hotel on the beach, you will be sorely disappointed.
- Official Description (provided by the hotel):
- Boulan South Beach is ideally situated in the heart of the Collins Park neighborhood, the cultural and social epicenter of Miami Beach. The Collins Park neighborhood features the best dining, nightlife and the arts that Miami Beach has to offer. Within walking distance of Boulan South Beach are the hottest restaurant and bars, most fashionable shopping, and celebrated cultural establishments in Miami. All this, set amidst the gleaming backdrop of sandy beaches and the shimmering waters of the Atlantic Ocean. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and HotelQuickly so you can book your Boulan South Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.