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“Loud Apartment”

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Crescent Resort On South Beach
Certificate of Excellence
Reviewed 16 December 2016

As others have noted, the staff is great/friendly and the location is ideal if you want access to a beach, restaurants and nightlife in South Beach. After that, though, it's all downhill. We got a one bedroom "suite" in the back – woken up every morning to sounds of workers yelling and screaming in the back alleyway, constant trash collection, beeping of service vehicles backing up, etc. As others have noted as well – needs updating. Leather/vinyl couch torn, peeling paint/grout, stains on the carpet in the hallway. The Internet is terrible – slow, hard to connect. The issue isn't with the 24/7 support as noted in response from the hotel, it's just outdated and not suited for several guests hooking up at the same time. It's slow. Parking is not an option really – best not to bother with a rental car if you can avoid it. We are Diamond Resorts owners – disappointed we got pretty much the worst room in the hotel overlooking dumpsters, back alleys and constant barrage of loud talking/screaming and yelling. Amazing how we got the high-pressure $75,000 sales pitch to upgrade our membership after a wake-up of the back alley dumpster banging and yelling. If you're used to a four or five star hotel experience, you will most likely be disappointed here. My recommendation would be to consider the Betsy Ross a couple doors down or other higher rise, "not so cramped" hotel options nearby off Ocean or Collins.

Room Tip: Avoid taking a room at the back of the hotel if you can avoid it.
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  • Stayed: December 2016, travelled as a couple
    • Value
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1  Thank Edward W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond R, Manager at Crescent Resort On South Beach, responded to this reviewResponded 20 December 2016

Please understand that our guest’s preference is our utmost concern and we will do everything, within our power, to provide you with a unit that you desire. Any issues with the unit should always be brought to the attention of the staff, while on-site. We thank you for being a Member and appreciate your feedback.

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23 - 27 of 568 reviews

Reviewed 13 December 2016

We arrived at dark but this place was easy to find...parking is not great but we got lucky! Check in was a breeze and our room was nice. It's like a very small 2 bedroom apt with 2 baths and a very small kitchen/bar living area. It fit our needs, and it was clean and the beds were comfy! We were on the top floor with the rooftop terrace at the end of the hall. We enjoyed that almost every night. You can't get much closer to the ocean than this place! The park is across the street with the ocean right behind it...just walk right over. Restaurants up and down the road and some of the nicest employees everywhere. We had a wonderful visit!

Stayed: November 2016, travelled as a couple
1  Thank Mickispa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2016

We travelled down from Kissemee for a 2 night stay at Crescent Resort, we received a very friendly greeting and given our room keys.
We had a 2 bed apartment and we were blown away by it!
Although it had all the usual modern touches, huge microwave, fridge, massive bed etc.
the original art deco style was still apparent. Some reviews have been negative but I think the reviewers have maybe lost the point ,which is that this area has been preserved to maintain a certain look and to respect the history of the art deco movement.
We absolutely loved it to bits and would go back tomorrow! (if only!!)

  • Stayed: November 2016, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2016

This resort was right across the street from the beach. You literally walk across the street and you are on the sand. The staff was able to recommend a Great restaurant for dinner. They were helpful with any questions or needs. They knew the area and told us about great spots. Room was nice. We had a 2 bedroom with a pullout sofa in the living room. The kitchen had all the necessary supplies if you want to cook, but we ate out for our meals. Coffee and tea was supplied in the lobby 24 hours a day. This resort was located near restaurants and was in walking distance for all the other hot spots you want to see. The hotel style was Art Deco. It also had a rooftop area for lounging.

  • Stayed: October 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank ruthella l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2016 via mobile

If you are looking for a place to rest your head while you enjoy the nightlife of Miami Beach this is perfect. However, the WIFI was terrible! The leather couch in our room was torn and the toilet started to leak on our last day there, the housekeeper had to come put towels on the floor. The roof in the lobby area even collapsed while we were there. This place has potential but needs some serious renovation.

On the upper hand, the concierge was quite nice and very helpful.

I don't think I would stay here again without them doing any renovations.

Stayed: October 2016, travelled as a couple
Thank Nicole W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond R, Manager at Crescent Resort On South Beach, responded to this reviewResponded 5 November 2016

Here at the Crescent Resort on South Beach, we always strive to deliver an exceptional guest experience. We have Technical support available 24/7 that could have assisted you with troubleshooting your Wi-Fi, we apologize. As the property has recently come under new management, we are in the process of updating many different aspects of the property. We would like to welcome you back to our resort in the future and hope you will enjoy our enhancements the next time you visit.

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Additional Information about Crescent Resort On South Beach

Address: 1420 Ocean Dr, Miami Beach, FL 33139-4108
Region: United States > Florida > Miami Beach > City Center
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #9 of 88 Speciality Lodging in Miami Beach
Price Range: RM 814 - RM 1,981 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crescent Resort On South Beach 3*
Number of rooms: 25
Official Description (provided by the hotel):
Enter a world of glamour and elegance where you are pampered and attended. Experience the true spirit of South Beach immersed in total Art Deco style and ambiance. Indulge in the convenience of being perfectly situated on Ocean Drive, with the beach, shops, eateries and clubs only moments away. The completely restored Crescent Resort On South Beach features beautiful one and two bedroom/two bath suites. Fully furnished living area, kitchen and master bath with king bed and whirlpool spa tubs. Savor the Crescent difference. Transport yourself to the era of classic style when you lounge in our lobby or on our front porch. Absorb the SoBe atmosphere with the sights and the sounds of the city and the ocean. By day or night, explore the offerings of Ocean Drive, Lincoln Road and Collins Avenue. Live a true South Beach adventure. ... more   less 
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Also Known As:
Crescent Resort On South Beach Hotel Miami Beach
Crescent Resort South Beach

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