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“Underwhelming”

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Hall Hotel South Beach
Ranked #60 of 212 Hotels in Miami Beach
Certificate of Excellence
Reviewed 22 July 2017

Very basic room. Quite noisy. Wifi was good, staff were helpful. The pool was outstanding - an Olympic sized salt water pool. What really annoyed me was the breakfast (cup of fruit, coffee and toast. A joke that was supposed to be worth $34. I wouldn't pay $5. It was an embarrassment. And the "welcome drink" was ice with about a tablespoon of coconut water.

Room Tip: Bring ear plugs
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  • Stayed: July 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank John J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHallSouthBeach, General Manager at Hall Hotel South Beach, responded to this reviewResponded 24 July 2017

Thank you for the feedback, John.

We regret that your time with us was anything less than perfect.  While we're happy that you appreciated our helpful service and our pool, it's unfortunate our breakfast didn't exceed your expectations.  We strive to ensure our guests have a pleasant experience so we'll be sure to discuss your feedback with the appropriate members of our team moving forward.

We hope you allow us the opportunity to share a more positive experience with you soon.

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52 - 56 of 1,011 reviews

Reviewed 19 July 2017 via mobile

Thankfully the location is perfect! The room is a bit outdated and they started banging on top of the room (I think laying carpet?) at 9:30 so that wasn't great if you want to sleep in. The resort fee and parking fee together were almost the price of the night! The complimentary breakfast we were given when booking through travelzoo was valued at $32 but it was just toast, fruit and coffee. We even had to ask for butter and jelly. And I'm pretty sure $10 was taken out of my car by the valet.

Stayed: July 2017, travelled as a couple
Thank RebeccaJerk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHallSouthBeach, General Manager at Hall Hotel South Beach, responded to this reviewResponded 20 July 2017

We appreciate your feedback, Rebecca.

We strive to offer our guests quality service and comfort. However, we regret that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again in the future for a more positive experience.

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Reviewed 13 July 2017

I stayed at The Hall for 3 nights in July (hot, I know) The hotel offered everything I could have possibly wanted and more!

Room - I loved the decor. It matches south beach perfectly and really offered a unique hotel experience. I stayed in a Deluxe King room overlooking the pool. The rooms were large and the bed was extremely comfortable. AC worked perfectly (very important when its so humid out!) I loved all of the little touches to the room...they lend you a beach tote to use while you are here...very clever! Wifi signal was strong!

Hotel - The lobby is absolutely adorable and the restaurants on site are delicious. Francesa who works at Sunny's was so kind and helpful! She offered excellent service and the food is great...i loved the smoothie bowls!
the pool is huge!! rare for south beach..some of the pools are so small you feel like you cant enjoy! This pool is really large and relaxing and you have plenty of space to yourself!

The beach is so close and the location really is perfect. walking distance to everything..lincoln road, beach, restaurants!

I cannot wait to return to south beach...and will be definitely be staying at the hall in the future!

  • Stayed: July 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Justine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHallSouthBeach, General Manager at Hall Hotel South Beach, responded to this reviewResponded 14 July 2017

Thank you for your perfect review, Justine!

We're thrilled to hear about your stellar experience with us! It's wonderful that you enjoyed our beautiful property and comfortable accommodations. We're also glad that you could enjoy the delicious food as well as our top-notch service. That's what we like to see! We're looking forward to welcoming you back soon for another amazing stay!

Have a lovely day!

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Reviewed 12 July 2017 via mobile

Food and drink was amazing, and Francesca was really attentive and friendly. She made really really great cocktails - like the best I have ever had Definitely going to come back. Thank you so much :)))

Stayed: July 2017, travelled with friends
Thank Henri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHallSouthBeach, General Manager at Hall Hotel South Beach, responded to this reviewResponded 14 July 2017

Thanks for your stellar review, Henri!

We're delighted to hear about how much you enjoyed our delicious food and drink! It's wonderful that Francesca was able to take great care of you. We aim to please, so your praise lets us know we're doing our job! We're looking forward to your next visit!

Have a beautiful day!

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Reviewed 11 July 2017 via mobile

I visited the hall for 11 nights and it was an amazing experience. From check in to check out the staff were so helpful. The room I was given was lovely with loads of wardrobe area. Pool was stunning and the pool party was hilarious . Staff at the pool were really good and considering the size of the place beds at the pool were never an issue. Beach access is a great bonus. Had a few issues with my fridge that kept resetting but to be fair dealt with every single time within minutes. When I come back to Miami the hall will be my destination. Thanks for a fantastic vacation guys

Stayed: July 2017, travelled solo
Thank Craig L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHallSouthBeach, General Manager at Hall Hotel South Beach, responded to this reviewResponded 14 July 2017

Thanks for the perfect review, Craig!

We're delighted to hear that you had an excellent stay with us! It's wonderful that our team provided you with helpful service. We're also very pleased that you loved your room as well as the pool. We can't wait to see you again soon for another amazing experience!

Thanks for sharing and have an outstanding day!

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Additional Information about Hall Hotel South Beach

Address: 1500 Collins Ave, Miami Beach, FL 33139-3111 (Formerly Haddon Hall Hotel)
Region: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#50 On the Beach Hotel in Miami Beach
Price Range: RM559 - RM1,971 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hall Hotel South Beach 3.5*
Number of rooms: 163
Official Description (provided by the hotel):
Located in South Beach and one block from the Atlantic Ocean, The Hall is set on a 1.4-acre playground and is completely restored to not only uncover and enhance its 1940s Art Deco history, but also create fun, unexpected places and spaces. Designer Robert McKinley drew inspiration from some of the most celebrated and iconic 1960 beach cultures across the Caribbean and Latin America, including Rio, Montego Bay, Havana and of course, The Hall’s home -- Miami Beach and its Art Deco age. The Hall features a lush garden with an oversized swimming pool and poolside cabanas; Sunny’s, a casual courtyard eatery inspired by classic seaside cafes from around the world; and Campton Yard, a “come as you are” backyard bar with a Caribbean laid-back vibe that is outfitted with tree-hung string lights, social games, picnic tables and local art from Miami’s top artists. ... more   less 
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Also Known As:
Haddon Hall Miami Beach
Haddon Hall Hotel Miami
Hotel Haddon Hall
Haddon Hotel

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