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“After LAX, MIA is disappointing”

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Embassy Suites by Hilton Miami - International Airport
Ranked #6 of 16 Hotels in Miami Springs
Reviewed 19 October 2017

There has been construction / remodeling at this hotel for the last several months, which is not supposed to be completed until the end of this year. if not next year. This is not the place to stay while all of that is going on.

  • Stayed: October 2017, travelled on business
    • Value
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    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Y3172JOthomask
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 17 October 2017

We stayed at the hotel prior to and after a trip to Key West. We stayed for a total of three nights. All services were great. The hotel and restaurant staffs were very nice and helpful. Shuttle service to and from the airport was good, on the hour and half hour 24 hrs. a day. The complimentary breakfast is the best we have had at any Embassy Suites. The restaurant food is very good and reasonably priced. The complimentary reception at night is also very good. We would recommend this hotel.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with Embassy Suites Hotels
Thank Bruce R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2017

We got the free hotel shuttle from the airport. The hotel is only a couple of miles from the airport. We arrived at the hotel, all ready for our room, only to find out that we did not have a reservation. It had gotten canceled that morning, due to the fact that the credit card we had on file was no longer good. We ended up talking with the manager and we were able to get a room, after a couple of hours. Our room was very nice and clean. It was 2 rooms and plenty of space. The bed was comfortable, so we had a great nights sleep. There were tv's in both rooms. Breakfast was included in our price. It was a good breakfast, but with the remodeling -- the seating space was limited and crowded. We took the shuttle to the cruise port in the morning. Everything went very smooth and we enjoyed our stay. We will return, the next time we are in Miami. We look forward to seeing the end of the remodeling -- should be great!!

  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Tecjer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017

Very satisfied with the cleanliness if the surroundings.
You need to have transportation to get around unless you are there to recuperate after illness. I will recommend to family and friends, but remember there is no shuttle service to Malls, if you are there to shop.
The hotel shuttle is aiport service only

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Andrea T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2017

We recently stayed at the Embassy Suites Hotel prior to departing for our cruise. After returning from our vacation I am compelled to write about our complete and utter dissatisfaction as a guest of the hotel. I empathize with the recent weather conditions the Miami area experienced however there is little excuse to not having the pool area cleaned and operational. The hotel adjacent to the Embassy Suite pool was clean and operational.
The room lacked a safe, the hotel lacked a bar area.
Additionally the hotel web site indicated there was construction and there would be little inconvenience. The construction took place in the middle of the hotel from 8 am to 6pm - hardly a little disturbance. We were served lunch in a make shift area. Sixty dollar lunch for this atmosphere and quality of food is an abomination.
The complimentary breakfast was horrific, the eggs were cold and the coffee was weak.
An email was sent to the hotel with no response; as a Hilton Honor's Gold member I expected more.

Room Tip: choose a good room, at another hotel
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Cheryl T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Miami - International Airport

Address: 3974 NW South River Dr, Miami Springs, FL 33142-4990
Phone Number:
Region: United States > Florida > Miami Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 16 Hotels in Miami Springs
Price Range: RM682 - RM1,294 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Miami - International Airport 3.5*
Number of rooms: 318
Official Description (provided by the hotel):
All suites mediterranean style hotel featuring 318 spacious two room suites. This 10 story deluxe hotel features complimentary cooked-to-order breakfast daily, 2 hour Manager's Reception nightly, round trip airport transfers and Hilton Honors Points & Miles. ... more   less 
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Also Known As:
Embassy Suites Miami Airport Hotel Miami
Miami Embassy Suites

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