Nothing bad to say about this hotel. We were treated like royalty. If you're looking for a premium hotel this is it.More
- Free Wifi
- Free Parking
Nothing bad to say about this hotel. We were treated like royalty. If you're looking for a premium hotel this is it.MoreShow less
Dear Margie L,
We were delighted to read you were treated like royalty. Our goal is to "be the difference" in every guest interaction. Thank you for your nice comments and excellent ratings. We look forward to seeing you on your next trip to Naples.
The marina view rooms are huge with a beautiful view from the balcony. We enjoyed the nice walk to the pool area, and it was also beautiful, clean and peaceful with great chairside food and drink service. Bonefish Grill on the property is awesome. The buffet breakfast was good albeit not a huge selection and pricey for what you get. Our only two complaints were that the 20% service fee on food was never disclosed to us upon check in, and there were stains all over our rug in the room. Otherwise we loved it.
Dear Hawaii traveler,
Thank you so much for your excellent ratings. We appreciate your constructive feedback. You can rest assured your comments regarding the rug has been corrected and the Food and Beverage staff have been advised to be more diligent with gratuity communication. Thank you for staying with us and we hope to see you again real soon.
Nice resort in nice location. Will stay there again !
Thank you for the comment and great ratings. Please visit us again real soon.
We stayed in the resort for 4 days and really enjoyed it. We had a 2 bed suite with water view which was spacious, well equipped and scrupulously clean. The staff were friendly and helpful, particularly the concierge. There was a hotel minibus that took us to the centre and to the beach and collected us at the end of the morning. We also used water transportation to Tin City which was efficient and value for money. The only disppointment was the lack of a bar in the evenings. After dinner, it would have been nice to relax with a cocktail, but there seemed to be only a pool bar.
We were so happy to read you had an excellent vacation in our beautiful resort. Thank you for pointing how helpful and friendly the staff is and how “scrupulously” clean your room was. We appreciate your feedback. I am very happy to report our brand new restaurant L'Oreint is now open and has a wonderful bar that overlooks the marina right on property in our promenade. Thank you for staying with us and we look for to your next visit.
We stayed in the 2 bedroom/2 bath marina view (Room 326) and we truly enjoyed our visit. The facilities are modern and kept very clean. It was very nice to sit on our balcony and enjoy a cup of coffee while watching the boats come in and out. We enjoy having a kitchen to stock with snacks and drinks, and a bonus was the washer/dryer in the suite.
I found the staff to very kind, attentive and eager to make your stay the most enjoyable one possible. A special shout out to Michael at the pool who always had a smile on his face and quickly brought out the refreshments. But each and every employee we met from the moment we arrived to when we left was just wonderful.
I was nervous prior to our arrival about some negative remarks that had been made on here but let me reassure you that you are going to enjoy your visit at this lovely hotel. Most of the negatives focused on the walk to the pool. It is an easy and pleasant five minute walk through park like setting (off the main street) and yes, you do cross a road but it is not a four lane highway as someone previously stated. It is a quiet four laned road that is an entrance to a residence community. But if for some reason you do not wish to walk - any of the valets are eager to drive you to and from the pool in a large van.
I highly recommend the Naples Bay Resort Inn and we would love to come back again soon.
Thank you for the wonderful feedback. We were delighted you to read you really enjoyed yourself. Thank you for recognizing our kind and friendly staff. I will definitely pass on your kind comments to Michael at the pool. We appreciate your patronage and look forward to your return.
The hospitality of the staff is unbelievable!! The entire staff was accomodating and went above and beyond to make my stay and my special day memorable:) The front desk staff and the valet guys were just amazing. I can't say a single thing negative about this resort because it was that perfect!! If you want to have an amazing experience stay at the Naples Bay Resort!! Lynn Alexander who did all the planning for my wonderful reception in the Yacht Club was so nice and I couldn't have asked for a better person to work with on my special day. Everything was perfect and she was there to greet me when I left to have my gorgeous wedding on the beach and when I got back she was there to greet me at the yacht club to make sure everything was what I wanted it to be:) The food was to die for!!! I had a small intimate wedding and my guests couldn't stop raving about how good everything was . Small reception or not they will treat u like royalty. Lynn is not only fantastic at what she does; she cares and became a friend to me through this exciting process. Thank you staff at front desk, valet guys, and especially Lynn for making my day amazing and memorable and I will never forget it!!!
Jeremy and Cheri Wiernasz
Dear Cheri W,
It was our pleasure to host your wedding. The staff really enjoyed making you and your guests feel special. I will pass on you kind comments to our entire staff. Our goal is to make a difference, I am so glad we accomplished our task with your wedding. Thank you and please come back for all your anniversaries!!