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“Lovely fresh food with lovely service”

The Factory Kitchen
Ranked #31 of 95 Restaurants in Ilkeston
Description: Family run Cafe/restaurant serving coffee and cake, breakfast, lunch and evening tapas (Thurs/Fri/Sat)
Restaurant details
Description: Family run Cafe/restaurant serving coffee and cake, breakfast, lunch and evening tapas (Thurs/Fri/Sat)
Reviewed 2 April 2018 via mobile

My mum and I have visited this gem of a cafe/restaurant two days on the trot - what a joy to find a eaterie in Ilkeston that's clean, serves hot food quickly and has staff that are helpful. There is car parking available for customers which is definitely an added bonus! The breakfast consists of quality and tasty produce. We will definitely be returning!

1  Thank Happyhayles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 14 of 47 reviews

Reviewed 29 March 2018 via mobile

Visited 11:04 am said they can't do breakfast which finished at 11. the place was empty, we go there regular as the coffee is so good and veggie food, won't be visiting or supporting them anymore, shame as the coffee and food and decor is very good. But lack of good customer service. The young girl behind the till needs to defrost a bit,

3  Thank laurence r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane P, Owner at The Factory Kitchen, responded to this reviewResponded 5 days ago

We are sorry you feel this way about how we stop serving breakfast at 11am but we decided to do this so we can get ready for lunch and provide a good service to our customers. A lot of cleaning and preparation happen in the kitchen during that hour which customers don't see. If we carried on taking breakfast orders we would not be ready to take lunch orders at 12. Also we are sorry you felt like our customer service is lacking. We hope you have a better experience if you do ever decide to give us another try.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2018 via mobile

Took my mum for the first time today. She loved it especially the decor. The food was delicious and very tasty, in fact too many nice things on the menu to choose from so will have to take her again!
Quick and friendly service. Defiently recommend and to think this place is in Ilkeston - who would have thought.

1  Thank zdb17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2018

Lovely warm and friendly greeting from the staff with service which is quick and efficient. Choice of cake's and a very good cup of coffee in modern surroundings, the Factory fits on all accounts.

    • Value
    • Service
    • Food
1  Thank johnhp702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2018

A wonderful, breath of fresh air for Ilkeston! Lovely food, very friendly staff, comfortable atmosphere. It's also lovely to be able to have a place serving coffee and cake later on in the evening.

I can definitely recommend the Factory Kitchen!

    • Value
    • Service
    • Food
2  Thank sophietil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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