The lodge is located on the river bank without car access. The individual houses are great and pretty clean, the staff is friendly. The main dinner hall is nice and spacious, the atmosphere is a bit cold and sterile. Most of the staff is chatting and playing with the cats during the day, when the cats went on the table nobody seemed to be bothered. The staff should also wash their hands after touching the cats and before preparing our food.
Some ideas for improvements:
- motivate the staff a bit, they seemed to be bored and sometimes very short and almost a bit rude (e.g. „Do you want me to make your room? What do you want me to do? Sheets? Towels?“)
- place all the guests on the same tables to encourage conversation
- play some calm and soft music during the day/food times
- encourage the staff to clean the place when they have spare time
- create a little viewing platform at the river and maybe a small board walk into the forest
In total the river cruises were great, the jungle walk was okay (our guide was a bit afraid and got lost). We enjoyed two days here, for more days the lodge has to offer more activities otherwise you feel a bit confined.
- Official Description (provided by the hotel):
- Bilit Rainforest Lodge is located beside the Lower Kinabatangan River in the village of Bilit, approximately 2 hours drive from Sandakan. It is a set of amidst lush tropical forest and offers comfort and peaceful relaxation as well as a base for easy exploration of the incredible diversity of plant, mammal and birds at the Kinabatangan region. All chalets and the restaurant are made from local hardwood material and are designed to blend into the nature giving a unique local native ambience. The rooms are very spacious and comfortable with a minimum of 600 sq.ft. for standard chalets and 800 sq. ft. for VIP permier chalets. A boardwalk connects the jetty, restaurant and all the chalets. ... more less
- Reservation Options:
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- Also Known As:
- Bilit Rainforest Hotel Sabah