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Traveller rating
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1 - 6 of 337 reviews
Reviewed 23 June 2022

So lets start with the positives. I have read many reviews about crap guides uninformed. Our guide Jon was the most amazing guide and spotted for us all sorts of wildlife including Pygmy elephants. Eagles. Kingfisher snakes crocodile hornbills. His English was brilliant. His knowledge was amazing and we loved him. This was our time once off the hotel edge and on the boat. Unfortunately that’s where it stops. The rooms are basic beyond belief. Not clean We had no hot water initially and then a Luke warm trickle. No making any beds up or any room service. No milk for coffee in the room no fridge. No WiFi in the resort offered at all. Then there is the food. The first 24hrs we got given plates of food No choice at all. Oven chips and s scoop of rice. With some accompliments. The second evening the food was better and came out in a buffet style. This was an improvement but to be honest couldn’t have got worse. We were lucky as we had moved our orang-utan visit to the day. There isn’t much going on in the day and I was so glad to be out of the accommodation. After a cold breakfast before leaving you are given the guest book. Bless us brits are so polite…. Nobody mentions the accommodation which is below a french refuge standard. My 18 year old son might not mind if he was back packing. Sorry guys. But people need to know what they are heading into. It was our 25th Wedding anniversary on Tuesday night. What a hole to be in ! Leaving on a positive. Did I mention Jon our guide was AMAZING !!!

Room tip: There were only four guests and yet we still got a rubbish attached chalet. There are detached buildings. They might be better. !
Date of stay: June 2022
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1  Thank dolally
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 13 April 2020

We booked 3d/2n package with visit to Gomantong Caves. Upon arrival we were greeted by friendly staff and lunch was waiting for us. After a quick refresh off we went onto our fist river cruise. I was hoping for some wildlife but was surprised how much we saw during our short stay! Proboscis monkeys, macaques, crocodiles, many birds species including a few specious of king fisher, no luck seeing an orangutan but luck seeing a pygmy elephant approaching a river bank and crossing river just in front of us! We were able to follow the elephant for some time until it decided it had enough bathing and cooling off in the river and climbed onto to the other river bank and went off. Such an amazing wildlife encounter, we couldn't stop smiling!
Overall the program is packed but it increases chances of spotting wildlife from boat at different times during the day and night. We also opted for a jungle trek to nearby ox-bow lake to stretch legs. They guides here are really friendly, enthusiastic and knowledgeable.There is hardly any light pollution and I loved the night skies, absolutely amazing.
Food served buffet style was varied and tasty, staff were really friendly, polite and helpful. Filter water was available all day. Our room was spacious with working fan/aircon, safe and beds were comfy. We enjoyed relaxing in hammocks between the river cruises. We had a wonderful experience with some amazing wildlife encounters to remember.

Date of stay: March 2020
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2  Thank Xenie67
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
AB_Customer_Care, Public Relations Manager at Bilit Rainforest Lodge, responded to this reviewResponded 21 April 2020

Hi Xenie67,

Thank you so much for your awesome review! We're so happy that you enjoyed your tour with us at the lodge! Spotting wildlife in Sabah is almost a guaranteed experience and it's wonderful you got to see a pygmy elephant cooling itself by the river, which is not something one sees often! And it's true, the night skies as seen from the lodge as well as around it is stunning and it's great that you got to experience it ~ We hope to see you staying with us again soon! For now, please stay safe! Until next time, cheers!!

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Reviewed 26 February 2020

Excellent service, comfortable rooms, very good food, enthusiatic and knowledgeable guides, exciting river trips. We ejoyed this lodge as we saw more animals by the river than we saw deeper in the forest. 2 night / 3 days was a long enough time to stay.

Date of stay: February 2020
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    • Cleanliness
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2  Thank Forklift
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
AB_Customer_Care, Public Relations Manager at Bilit Rainforest Lodge, responded to this reviewResponded 27 February 2020

Hi Forklift,

Thank you for taking the time to write a review! We try our very best to ensure our guests' stay with us is enjoyable, comfortable and memorable. To hear that you loved your stay with us and even got to spot some wildlife from our lodge is truly wonderful to hear! We hope to see you stay with us again on your next trip to Sabah :) have a great week ahead!

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Reviewed 24 February 2020

We spent 2 nights / 3 days here as part of an independent tour. The lodge provides a real rainforest experience with good food and reasonable but basic rooms. The reason for staying here though is the staff - all from the local village - and the rainforest guides who escort you on the river trios, village walks and excursion to Gomatong Cave and the Sepilok Orang-utan and Sun Bear Centres. Our guide, Paul, was absolutely superb - we loved him! Friendly, funny and very knowledgable about the local animals, Paul made our trip very memorable. It's also worth noting that the lodge is a strong supporter of conservation and eco-tourism. We saw groups of animals along the river every 5 minutes or so - there's so much to see. If you love wildlife, this is the place for you.

Date of stay: February 2020
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Thank 408christopherp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
AB_Customer_Care, Public Relations Manager at Bilit Rainforest Lodge, responded to this reviewResponded 25 February 2020

Hi 408christopherp,

Thank you so much for taking the time to post your review! We're so glad to hear that you had a blast while staying with us at Bilit Rainforest Lodge. The wildlife, together with the people, is truly what makes Kinabatangan unique thus protecting the wildlife as the local people's way of life is a priority to us. We hope to see you stay with us when you're in Borneo again! Cheers and have a great week ahead!

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Reviewed 1 January 2020

Stayed here for 2 nights as part of a Trip A Deal tour. The bus dropped us off and we travelled to the lodge via boat. Great welcome, very clean rooms, lovely helpful staff and great food. I loved the sightseeing trips via boat. The wildlife is absolutely amazing. What a wonderful experience, highly recommended.

Room tip: All the rooms were lovely.
Date of stay: September 2019
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2  Thank pam j
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Aisah_Customer_Care, Public Relations Manager at Bilit Rainforest Lodge, responded to this reviewResponded 2 January 2020

Hi pam j,

Thanks for taking the time to write an awesome review! it's great to hear you enjoyed your stay at the lodge and that everything was to your liking! Witnessing wildlife in their natural habitat is truly an unforgettable sight and we hope you'll remember this memory with fondness :) we hope to see you staying with us again on your next trip to Borneo. Until next time and we hope you'll have a great 2020 ahead!

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