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Reviews (2,567)
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1,423
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Reviewed 31 August 2017

This is our favorite Disney Hotel, and we've stayed at most of them over the past 25 years. The only drawback of the property is not being on the monorail. When your kids are young and still need naps, the convenience of the monorail makes everyone's trip more enjoyable. There's nothing quite like being in a long bus line when they reach their breaking point. When they're a little older and the pool is a priority, however, this one can't be beat. The atmosphere and theming make your kids and the kid in you never want to leave. Great restaurants are on site, including our long-time favorite, Beaches and Cream, with its famous crowd-sized "kitchen sink" dessert. The Boardwalk is a short walk or boat ride away, as are Epcot and Hollywood Studios. The best feature of this resort, however, is the lagoon style, sand bottom pool. I've seen kids cry when they had to leave for the parks, so it's a great way to save a day's ticket. Both the Yacht Club and Beach Club are top-notch, but we preferred the Yacht Club's location, so that's where most of our memories are. Stay here if you can swing it. Just plan designated pool time, and you won't be disappointed.

  • Stayed: February 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank gottafly2stsomewhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2017 via mobile

This hotel is awesome very laid back, relax, the cast members go beyond the call of duty to make ur stay very comfortable. The pool is one of a kind. I recommend it very much. My family loves it. You only 7 minutes away from Epcot center.

Stayed: August 2017, travelled with family
Thank marlon v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2017 via mobile

We've been here now for 10 days snd this hotel has surpassed all expectations. Relaxed but very classy and with friendly and uber attentive staff and with the best pool complex in Disney - great for all ages. Rooms are upgraded and very nice, everything is 5 star. Great for teenagers and tots alike and adults. This has felt like the best combo for a beach/pool holiday combined with the fun of Disney but with a touch of luxury. Would very highly recommend.

Stayed: August 2017
Thank Stromski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2017

The resort is very conveniently locate for Disney World trips. A great free shuttle gets you there and back all day and late into the night. The water park at the resort is AWESOME !!!! The boardwalk is wonderful to explore and the fireworks at night are always great. The resort has great service and employees. The only downfall would be the prices for food! They charge an arm and a leg... LOL, seriously. We had a wonderful stay and enjoyed ourself immensely.

  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Ahems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2017 via mobile

As a frequent Disney traveler, I was disappointed in our visit to the Yacht Club this year.
On our first day, we were told our room would not be ready until well past the three o'clock check in. The desk was not warm, inviting, and did not provide Disney hospitality. Then, I asked for a manager, Dan, he was amazing, kind, and helpful. He acvomadated us and was a true Disney Cast member. Room was nice and redone
View was amazing.
The next day, we left room early and returned later afternoon. Our room was not done. The housekeeper came knocking on our door to clean room. We told her we would leave around 230 or 3 so she could clean. We returned later, there were papers in floor, chair was never pushed in, supplies were not replenished. Beds were made, towels changed, garbage in can removed. That's it. Next day, we left at 630 went to desk and asked for an early full clean and supplies replenished. We said we would be gone until at least 12. Got back, room NOT done after 12 30. Room had beds made and towels changed while we were at dinner. The next am, we realized there was no extra toilet paper, no body wash, no paper cups for keurig. Unfortunately, we had to go find the housekeeper because we ran out if toilet paper. Ok, now we told desk. Situation apparently resolved. Next day, we get our room sone earlier. As we are in room in afternoon, housekeeper knocks on door with a roll if toilet paper.
Eventually, room our departure day room was cleaned and supplies replenished.
At a Deluxe Disney resort, I should not have to ask for supplies or come back to a unclean room. Lastly, room should be cleaned to a Disney Standard. This hotel died not meet the standard.

Stayed: August 2017, travelled with family
Thank mary7197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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