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“GREAT HOTEL GREAT MANAGER”

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Fairfield Inn & Suites Orlando Lake Buena Vista
Ranked #97 of 341 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Reviewed 24 November 2015

We have stayed here many times.The manager Sean always accomodates us with great service and rooms that are quiet and away from elevators which is very necessary since i am a light sleeper.Thank you Sean for always being courteous and helpful

  • Stayed: August 2015, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank ray w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerX1, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this reviewResponded 25 November 2015

Thank you for staying at the Fairfield Inn & Suites Orlando Lake Buena Vista and for sharing your experience online. We are glad to read that you were impressed with our excellent service, as well as, our quiet and comfortable accommodation. Thank you for noticing and acknowledging our efforts. It was our pleasure having you stay with us. We hope to welcome you and your family back again soon.

Sean L.
General Manager

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159 - 163 of 881 reviews

Reviewed 21 November 2015 via mobile

The good: Room clean, beds comfortable, mini fridge and microwave in room

The bad: Internet is AWFUL, TV kept cutting out on the very limited stations that came in to begin with, parking is very limited, and rooms are not very sound proof so you can hear everything and everyone.

Stayed: November 2015, travelled as a couple
Thank Elayne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerX1, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this reviewResponded 23 November 2015

I am truly sorry for the problems you encountered with our TV and internet. We realize that connectivity is so important on your travels and we are sorry for the inconvenience. I assure you we will take whatever action is necessary to ensure we don't repeat these issues. We are glad to hear we were able to provide you with clean and comfortable accommodations while you were here. We appreciate your feedback and hope you will visit with us again.

Sean L.
General Manager

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Reviewed 17 November 2015

First and foremost, this hotel has very limited parking. There are some spots near the hotel itself, but if they are full you must find a spot in the strip mall parking lot, which is in the same lot as the hotel. As for the hotel itself, it is fairly good for a short stay. We stayed in a family room which included a king bed (very nice, very comfy), a small desk and a couple chairs, a flat-screen TV on a dresser, and a partition wall separating the main room from a bunk bed space with a flat-screen TV on a dresser and a couple of large, cushioned stools. We usually like to find a hotel with separate rooms so the kids can go to bed and we can watch TV without keeping them up, but this setup was not too bad. The partition was tall enough to keep most light out, but the TV noise carried even with the volume pretty low. There was a microwave and small refrigerator, but when we brought dinner back we ended up eating on the bed because there is not a table for the whole family to sit. There is a pool, but it's pretty small, and no outdoor whirlpool. The breakfast was also good, not great, but a decent selection of breads (bagels, toast, muffins) and 2 mini waffle makers, eggs and either sausage or ham, small cereal boxes, ice water and orange and apple juice, and coffee carafes with flavored creamers. The eating area is very nice, comfortable chairs and plenty of tables, but the food area can get crowded quickly as it is all crammed into one corner of the room. The staff were friendly and we got multiple notes from the maid and a message of thanks from the front desk on our phone, which was nice. It was worth the cost for our family, and being close to the parks is a good perk, too.

  • Stayed: November 2015, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Beth811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager123, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this reviewResponded 18 November 2015

Thank you for taking the time to post your candid feedback. We are sorry that you had some trouble finding a parking space. I see that you found our additional parking lot in our adjacent shopping area. I am sorry if the proximity was inconvenient for your stay. Thank you for your kind comments about our staff and comfy beds. We are sorry that the layout of the room was not up to your expectations. Thank you again for your comments and review we hope we can welcome you back in the near future.
Sean L.
General Manager

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Reviewed 17 November 2015

Kyle at the front desk is exceptional! He was polite, professional and extremely courteous during an extremely busy weekend. Room was clean and fresh every day. Free breakfast is good but always crowded. Loved staying at this Fairfield because it's convenient for Disney entertainment AND it's also great walking distance (yes, really :) to restaurants and mini-golf. We didn't need a car!! Don't miss Pirate's Cove, reasonably priced. TGIF, Denny's, Cici's and many other local variety restaurants. Wanted to try the Argentinian buffet. So much to do! 7-11 is across the street for snacks and drinks. This Marriott property is a perfect location for families who want to spend it all at Disneyworld or other Orlando attractions and not at the hotel. Keep an eye on the departure times for the free Epcot shuttle this hotel offers and tip the patient, careful drivers well. Our family will stay here again when we return.

  • Stayed: October 2015, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Ves S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager123, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this reviewResponded 18 November 2015

Thank you for choosing to stay at the Fairfield Inn & Suites by Marriott Hotel in Lake Buena Vista and for the perfect rating. We are glad to hear that you loved our clean and well-kept accommodation, convenient location, as well as, the breakfast we served. Also, we are happy that you were impressed with our associates, especially Kyle who took great care of you. Thank you for highlighting our facilities to fellow online reviewers. It was our pleasure hosting you and we are keen to have you and your family back with us soon.

Sean L.
General Manager

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Reviewed 16 November 2015

This Fairfield Inn filled its Marriott promise: easy to find, large clean rooms, big beds, orderly, nice and friendly front desk staff, perfectly adequate and well-refreshed free breakfast, easy parking.

  • Stayed: October 2015, travelled with family
    • Location
    • Rooms
    • Service
Thank rokkap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager123, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this reviewResponded 17 November 2015

Thank you for choosing to stay at the Fairfield Inn & Suites by Marriott Hotel in Lake Buena Vista and for sharing your review with other travelers. We are glad that we were able to impress you on each and every front and that you thoroughly enjoyed your stay with us. It is pleasing to learn that you loved our convenient location, immaculate rooms, helpful front desk staff as well as our complimentary breakfast servings. We hope to welcome you and your family back again soon.

Sean L.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Orlando Lake Buena Vista

Address: 12191 S Apopka Vineland Rd, Orlando, FL 32836-6802 (Formerly Country Inn & Suites Lake Buena Vista)
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Green Hotel in Orlando
#76 Family Hotel in Orlando
#82 Romantic Hotel in Orlando
#83 Business Hotel in Orlando
Price Range: RM392 - RM1,070 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Orlando Lake Buena Vista 3*
Number of rooms: 170
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Also Known As:
Fairfield Inn & Suites Orlando Lake Buena Vista Hotel Orlando
Fairfield Inn And Suites Orlando Lake Buena Vista
Country Inn Orlando
Orlando Country Inn
Fairfield Inn & Suites Orlando Lake Buena Vista Florida

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