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All reviewssteak and shakedisney parksfree breakfastmacaroni grillbunk bedsthe breakfast areahotel is locatedking suitelake buena vistayogurtnear disneywaffle makerfront desk staffstayed one nightvisiting disneyolive gardenoutdoor pool
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Reviewed 21 November 2015 via mobile

The good: Room clean, beds comfortable, mini fridge and microwave in room

The bad: Internet is AWFUL, TV kept cutting out on the very limited stations that came in to begin with, parking is very limited, and rooms are not very sound proof so you can hear everything and everyone.

Stayed: November 2015, travelled as a couple
Thank Elayne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerX1, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this reviewResponded 23 November 2015

I am truly sorry for the problems you encountered with our TV and internet. We realize that connectivity is so important on your travels and we are sorry for the inconvenience. I assure you we will take whatever action is necessary to ensure we don't repeat these issues. We are glad to hear we were able to provide you with clean and comfortable accommodations while you were here. We appreciate your feedback and hope you will visit with us again.

Sean L.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2015

First and foremost, this hotel has very limited parking. There are some spots near the hotel itself, but if they are full you must find a spot in the strip mall parking lot, which is in the same lot as the hotel. As for the hotel itself, it is fairly good for a short stay. We stayed in a family room which included a king bed (very nice, very comfy), a small desk and a couple chairs, a flat-screen TV on a dresser, and a partition wall separating the main room from a bunk bed space with a flat-screen TV on a dresser and a couple of large, cushioned stools. We usually like to find a hotel with separate rooms so the kids can go to bed and we can watch TV without keeping them up, but this setup was not too bad. The partition was tall enough to keep most light out, but the TV noise carried even with the volume pretty low. There was a microwave and small refrigerator, but when we brought dinner back we ended up eating on the bed because there is not a table for the whole family to sit. There is a pool, but it's pretty small, and no outdoor whirlpool. The breakfast was also good, not great, but a decent selection of breads (bagels, toast, muffins) and 2 mini waffle makers, eggs and either sausage or ham, small cereal boxes, ice water and orange and apple juice, and coffee carafes with flavored creamers. The eating area is very nice, comfortable chairs and plenty of tables, but the food area can get crowded quickly as it is all crammed into one corner of the room. The staff were friendly and we got multiple notes from the maid and a message of thanks from the front desk on our phone, which was nice. It was worth the cost for our family, and being close to the parks is a good perk, too.

  • Stayed: November 2015, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Beth811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager123, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this reviewResponded 18 November 2015

Thank you for taking the time to post your candid feedback. We are sorry that you had some trouble finding a parking space. I see that you found our additional parking lot in our adjacent shopping area. I am sorry if the proximity was inconvenient for your stay. Thank you for your kind comments about our staff and comfy beds. We are sorry that the layout of the room was not up to your expectations. Thank you again for your comments and review we hope we can welcome you back in the near future.
Sean L.
General Manager

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Reviewed 17 November 2015

Kyle at the front desk is exceptional! He was polite, professional and extremely courteous during an extremely busy weekend. Room was clean and fresh every day. Free breakfast is good but always crowded. Loved staying at this Fairfield because it's convenient for Disney entertainment AND it's also great walking distance (yes, really :) to restaurants and mini-golf. We didn't need a car!! Don't miss Pirate's Cove, reasonably priced. TGIF, Denny's, Cici's and many other local variety restaurants. Wanted to try the Argentinian buffet. So much to do! 7-11 is across the street for snacks and drinks. This Marriott property is a perfect location for families who want to spend it all at Disneyworld or other Orlando attractions and not at the hotel. Keep an eye on the departure times for the free Epcot shuttle this hotel offers and tip the patient, careful drivers well. Our family will stay here again when we return.

  • Stayed: October 2015, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Ves S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager123, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this reviewResponded 18 November 2015

Thank you for choosing to stay at the Fairfield Inn & Suites by Marriott Hotel in Lake Buena Vista and for the perfect rating. We are glad to hear that you loved our clean and well-kept accommodation, convenient location, as well as, the breakfast we served. Also, we are happy that you were impressed with our associates, especially Kyle who took great care of you. Thank you for highlighting our facilities to fellow online reviewers. It was our pleasure hosting you and we are keen to have you and your family back with us soon.

Sean L.
General Manager

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Reviewed 16 November 2015

This Fairfield Inn filled its Marriott promise: easy to find, large clean rooms, big beds, orderly, nice and friendly front desk staff, perfectly adequate and well-refreshed free breakfast, easy parking.

  • Stayed: October 2015, travelled with family
    • Location
    • Rooms
    • Service
Thank rokkap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager123, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this reviewResponded 17 November 2015

Thank you for choosing to stay at the Fairfield Inn & Suites by Marriott Hotel in Lake Buena Vista and for sharing your review with other travelers. We are glad that we were able to impress you on each and every front and that you thoroughly enjoyed your stay with us. It is pleasing to learn that you loved our convenient location, immaculate rooms, helpful front desk staff as well as our complimentary breakfast servings. We hope to welcome you and your family back again soon.

Sean L.
General Manager

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Reviewed 16 November 2015

Magnificent individuals who truly have your best interests are at your service. From the first smile when you check in to the moment you depart the entire staff make themselves available with honest, friendly, sincere, efforts.

We are Platinum members with Marriott (Which simply translates we stay with Marriott a lot). This hotel is fabulous. All the people employees are delightful. They are efficient yet generous. Each is knowledgeable & courteous.

The hotel itself seems to be getting on in years however furnishings are well cared for. Beds are very pleasant. Even the sofa pullout is comfy. There are two dedicated game/library/television rooms for families to enjoy. A nice perk of activities along with extra space without resort fees. The gym has all necessary equipment. The pool is not heated. (I do not think the pool would be very useful in colder days). There is plenty of outdoor seating by main entrance. A lovely place to catch a breeze. Terrific bonus when your room is available you are immediately invited to check in. Other hotels make you wait until 4. Not this Fairfield Inn. We have seen guests come in at 10a.m.

There is a complimentary shuttle from hotel to Epcot currently leaving the hotel in the 8 a.m. hour, 11:20a.m. and 12:50a.m. returning a 6, 8 and 10p.m. We have a nine year old wheelchair bound. His chair does not fold up. We lift him up 3 steps onto shuttle, no problem. The shuttle does not have a lift. There are two drivers. One much more helpful than the other. Shuttle won't wait at pick up so be sure you are in Epcot 30 minutes before scheduled departure. Sometimes buses, monorail or boats are full or not fully functional which delays getting you to Epcot. Fairfield is the last stop and first drop off for shuttle. The ride is only 15 minutes. Taxis are inexpensive mode of transportation too from hotel. $18 to Epcot coming or going on average. $20 to $23 heading to or from the other parks. Wheelchair accessible vans are handy. Many take the shuttle to the parks returning in a taxi.

Breakfast is plentiful. Fresh oranges, apples, bananas beside a pineapple/grapefruit/melon prepackaged blend. Boxed cereals, oatmeal, raisins, walnuts, breads, muffins, waffles, juices, milks, pb&j, cream cheese, a not so great scrambled eggs with a different meat is offered. You would have to be picky not finding a decent breakfast combo for yourself. If you must have a cooked to order start to your day IHOP or Dennys is within walking distance. Stay away from Steak & Shake in mall except for milkshakes.

Most importantly check before reserving, especially online that you are choosing Fairfield Inn on South Apokoa-Vineland. There is another Fairfield Inn a mile away on Vineland.

Room Tip: Stay in room away from ice machines.
  • Stayed: November 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Kimberly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager123, General Manager at Fairfield Inn & Suites Orlando Lake Buena Vista, responded to this reviewResponded 17 November 2015

Thank you for staying with us at the Fairfield Inn & Suites by Marriott Hotel in Lake Buena Vista and taking the time to give us your feedback of your wonderful experience. We are glad that you had an amazing time staying here and that you loved our ideal location, comfortable accommodations, breakfast offerings, convenient shuttle service as well as the great facilities we offer. We take great pride in delivering excellent service and comments like yours assures me that we are on the right track. I can't wait to share your review with my entire team and they will be thrilled to learn that their efforts do not go unnoticed by our guests. We truly appreciate your loyalty towards our brand and hope to have the opportunity of welcoming you and your family back on a future visit to our area.

Sean L.
General Manager

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