In this day and age of computerized reservations and long cancellation periods, there is no excuse for a hotel to overbook and, consequently, inconvenience their guests. Unfortunately, that is what happened here.
We had four adults traveling together (we paid the extra person fees, too). Two beds is cosy enough, but to be placed in a king room is ridiculous. Admittedly, there was a fold out couch but it was small and uncomfortable. The front desk staff offered to accommodate us in another property, but we had selected this one for its location and amenities so we did not want to switch.
Get with the 21st century, please!
- Official Description (provided by the hotel):
- Family friendly hotel and water resort located near the major theme parks and shopping. Coco Key Hotel and Water Resort is Orlando's first canopy covered water park boasting fourteen flumes, featuring "The Boomerango," 60ft of thrill seeking adventure offering twists and turns until you splash into our heated outdoor pool. Coco Key offers a 6,000 sq.ft. arcade featuring over 50 of the newest and coolest video games and interactive gaming on the market today. Coco Key Hotel and Water Resort-Orlando offers 391 well appointed Guestrooms and Suites designed for your Orlando, Florida lodging needs. Amenities include free local calls, coffee/tea makers, self controlled air conditioning, 37" plasma televisions with ESPN, am/fm alarm clock radios. Additional amenities include complimentary transportation to Universal, SeaWorld, Aquatica and Wet n' Wild, complimentary area shuttle, kids club and daily activities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda and Hotels.com so you can book your Coco Key Hotel and Water Park Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Coco Key Hotel And Water Park Orlando
- Orlando Grand Hotel
- Coco Key Hotel And Water Park Resort Orlando, Florida