After several days at the theme parks my feet needed some help! Booked into this spa since it was the only one in the Universal hotels area. Prices were impossible to find online (the treatment list was easy to find though), I had to call in advance and you're restricted to the spa hours, Cabana Bay reception had no info (hotel management - this is easily fixed by giving reception current price lists!).
WARNING - there are no minibuses running between the Universal hotels during the day, they must only run at nights to take people to the restaurants.
However when I got to Portofino the spa is lovely, and huge! Really relaxed atmosphere. All the staff were fantastic, from Awestyn on reception to Jeanette who gave me a fabulous 'fire and ice' pedicure. They made everything easy and a pleasure.
It's expensive but I left with new feet so it felt worth it!
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