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All reviews front desk hot breakfast state park nice breakfast singer island room was clean and comfortable free breakfast would stay again the breakfast area king suite short drive easy access nice pool debbie bw juno pets
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Reviewed 2 weeks ago

We stayed for one night this weekend after reading reviews and finding a good deal online.
Hot breakfast is NOT open at this hotel. We were handed a brown paper bag with a cinnamon raisin bagel and a small bottle of water. No other options; that was it. Not a huge deal but definitely not what I was expecting after reading reviews from the last two months. Luckily there is a Starbucks near by.
We stayed on the third floor and it smelled like smoke as soon as you got off the elevator. The smoke smell wasn’t prevalent in our room (312) but it did smell a bit like mildew. Room was very clean and the bed was comfortable.
Location is great, close to the mall and only a 15 minute ride from our plans in Jupiter.
Debbie at the front desk was very pleasant at check in.

Date of stay: February 2021
Trip type: Travelled as a couple
1  Thank Kylee0414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this reviewResponded 2 weeks ago

Thank you for choosing us for your trip! In addition to enjoying your clean and comfortable room, we are glad our location was wonderful for you as well. Furthermore, we are happy you were pleased with our service. Our apologies for any unwanted odor, and we will address any issues. Take care, and when you are next in town, trust in us again!

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Reviewed 4 weeks ago via mobile

Conveniently located and nice clean rooms. The staff were friendly and answered question honestly. The only thing I didn't like was, the shower. Water pressure was very low. Be slept well. Everything clean and fresh.

Date of stay: January 2021
Trip type: Travelled as a couple
Thank dt550
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this reviewResponded 4 weeks ago

We appreciate you choosing us for your trip! We are happy your stay was wonderful overall. It is lovely our friendly service and clean accommodations were just a few highlights of your visit. We will take a look at the water pressure. Nonetheless, thank you for your time, and we look forward to seeing you again!

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Reviewed 2 January 2021

Our stay here was wonderful. The pool area was very nice as was being able to have breakfast outside. Due to Covid, rooms are only serviced upon request. There were a few times we needed a refill for something which I would ask for on my way to breakfast. On my way back to my room, they had what I needed ready for me to grab. This was our first hotel with a full breakfast and the attendant was an absolute gem - super friendly and kept the breakfast area clean and supplied.

The location was ideal for places we wanted to check out.

Date of stay: December 2020
    • Value
    • Cleanliness
    • Service
Thank justanohmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this reviewResponded 4 January 2021

Thank you so much for counting on Best Western Plus Palm Beach Gardens & Suites & Conference Center during your trip. We are elated that you were able to enjoy everything from our delicious breakfast and fantastic service to our relaxing pool area. We look forward to welcoming you back the next time you are in town.

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Reviewed 24 December 2020 via mobile

This was a lovely hotel for a quick stop on my travels. They had great covid measures, clean spaces, friendly staff members, decent hot breakfast, and easy check in. I would recommend for a quick trip.

Date of stay: December 2020
Trip type: Travelled with family
1  Thank Grace R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this reviewResponded 24 December 2020

Dear Grace,
From our friendly service to our tasty breakfast, we're delighted that your quick stop with us was clean and comfortable. We appreciate your highlight on our dedication to safety during the current pandemic, and we look forward to welcoming you back to Best Western Plus Palm Beach Gardens & Suites & Conference Center for another fantastic experience.

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Reviewed 3 December 2020 via mobile

One of the nicest comfortable hotels in the area.... staff all super helpful and friendly.... rooms clean and inviting..... highly recommend this hotel they have figured out how to safely reopen their breakfast bar and offering free breakfast with your stay.....

Date of stay: December 2020
Trip type: Travelled as a couple
Thank rhodag738
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this reviewResponded 4 December 2020

From our entire team, thank you so much for your five-star review! We're thrilled you consider us to be one of the nicest hotels in the area, and we appreciate you putting the spotlight on our welcoming atmosphere and clean, cozy rooms. We also thank you for recognizing our efforts to provide a safe and enjoyable breakfast for our valued guests. Your recommendation is such an honor to have earned, and we'll be patiently waiting to see you again at Best Western Plus Palm Beach Gardens & Suites & Conference Center!

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