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TownePlace Suites
RM 743
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Reviewed 4 November 2017

The maid service is very thorough here and very friendly, the staff in general is very friendly and polite, the kitchens are excellent here with full size fridge and dishwasher and stove and sink w/ garbage disposal....the beds are very comfortable

Room tip: all rooms on the first floor seemed ample quiet to me.....
Date of stay: October 2017
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank Dennis S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Candice W, Sales Coordinator at TownePlace Suites by Marriott Panama City, responded to this reviewResponded 30 November 2017

Hello Dennis S,
Thank you for your compliments in regards to our staff. We're on site daily with the willingness to serve every guest. We're glad you've found our extended stay property to have met all of your needs. I will pass along all pleasantries to inspire our staff to keep up the great work. We look forward to your next visit. Thank you again.

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Reviewed 20 October 2017 via mobile

One of the best hotels I’ve stayed in, in a long time. WiFi was strong, refrigerator, microwave, and stove. I was able to save a lot of money by buying groceries for the week and cook for the week.

Hotel room was very clean, and housekeeping stayed on top of everything. Plenty of restaurants around, also close to shopping.

Definitely will be returning.

Date of stay: October 2017
Trip type: Travelled on business
Thank candicec8677
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Candice W, Sales Coordinator at TownePlace Suites by Marriott Panama City, responded to this reviewResponded 14 June 2018

Hi candicec8677,
We're happy to hear that your stay was comfortable and glad that you were able to use the hotel amenities. We understand that while away from home you'd always want to stay price savvy. We hope to see you again soon. Thank you!

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Reviewed 10 September 2017

Big shout out to Jenny (Hotel Manager) and her entire staff for being such great hosts to us during our Irma evacuation. After driving all day and a lot of folks waiting to check in she and her folks made everyone feel welcome and went out of her way to be accommodating to everyone. Thank you in such a stressful time.

Date of stay: September 2017
Trip type: Travelled with family
Thank GolfRocks1972
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Candice W, Sales Coordinator at TownePlace Suites by Marriott Panama City, responded to this reviewResponded 14 June 2018

Hi GolfRocks1972,
We believe hospitality is an important to give during a stressful time for our guests. Remaining calm and patient helps as well. We're solely focused on the needs of our guests, while making reservations, during their time with us, or departing. Our mission is to take care of every guest everyday. We're happy to have been of assistance. Thank you!

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Reviewed 7 August 2017 via mobile

Like every hotel in Panama City, it seems, this hotel did not have an airport shuttle. I paid about $40 for an Uber. Very friendly service - great staff! The room was clean and the furniture worn. The kitchenette was well stocked. There was not much counter space in the bathroom because they only had an accessible room available. You have to have a car - absolutely no way to walk to Target or to Starbucks - I found out the hard way! I was able to use Marriott points so I'm fine with my choice. It was a bit tired but totally okay.

Date of stay: August 2017
Trip type: Travelled solo
1  Thank MCOTravelor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Candice W, Sales Coordinator at TownePlace Suites by Marriott Panama City, responded to this reviewResponded 8 August 2017

Hi MCOTravelor,
Thank you for your review, we're pleased to hear of your great stay. We hope to see you again whenever business or leisure brings you to the area again. Thank you again.

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Reviewed 6 August 2017

Size of the 2 bedroom suite was just what we needed. Hotel desperately needs renovating. Carpets are very dirty as was the furniture. Chairs were ripped. Sofa bed mattress was very worn. Beds were clean and comfortable. Found items in night stand draw before we left that were not ours. Staff was friendly. Breakfast was nothing special. Close to restaurants and stores. Walls are thin.

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Awearytraveler2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Candice W, Candice Worlds-Sales Coordinator at TownePlace Suites by Marriott Panama City, responded to this reviewResponded 7 August 2017

Hello Awearytraveler2015,
We appreciate your review. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. Thank you again and have a great day.

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