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PrapullaChandra
Atlanta, Georgia

Overall stay was good

4.0 of 5 bubblesReviewed 5 Aug 2021
We stayed in this hotel in the last week of july 2021. Hotel was clean and staff were friendly. But they couldnt provide extra blankets. Breakfast was not much, some muffins and a small burger (may be because of covid-19 situation). Overall stay was good.
Date of stay: July 2021
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Reviewed 13 July 2021

Checking in was easy, as well as checking out. I always double check to make sure I left nothing behind. Well, I left my tablet and Apple beats earbuds. The housekeeper was kind enough to run down to make sure we didn’t leave yet. Glad we didn’t because I forgot my tablet and earbuds. Thank you to the housekeeper that was working today and kind enough to make sure I got my stuff.

Date of stay: July 2021
Trip type: Travelled on business
Thank bonital518
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 April 2021

checked in closed to midnight with an infant after a long day of moving. Completely exhausted, we went right to bed. Upon waking up and opening the curtains, we found hand prints, body smudges all over the headboard. Visible stains on the skirting of the bed. Absolutely disgusting especially with the virus pandemic we are in. Run far away from this place.

Date of stay: December 2020
Trip type: Travelled with family
Thank amf143
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 September 2020

During mid trip I happed to check my email while stopped and noticed a cancellation notice with a rather sarcastic message from the manager. I immediately called to say we were not cancelling. The manger said she cancelled because she tried to run the card and it was declined. No phone call or any such attempt to reach me to get another form of payment or different card. I generally pay with different card than what i book with anyways and have by doing so for 12 -15 years without anyone cancelling my reservation. Manger was very sarcastic and aphathetic, stating that she has people waiting in the parking lots who will take cancelled rooms. Argumentative and unprofessional. Not only that but also had to deal with loud guests in rooms around us, which one kept banging on floors and walls up until about 3 or 4 am. We normally stay of the other Confort suites on the other end of Hwy 98, and have been for years on Labor Day weekend and never had any issues. Management knew us and expected us. Being that this year and covid-19 made the trip uncertain we booked at the last minute and had to settle for this location.

Date of stay: September 2020
Thank JohnD949
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 July 2020 via mobile

This is the worst hotel I ever been to!! When we first got to the hotel they placed us in a room with a open window so we had to move to another room because window could not close! The manager Renee had the worst attitude and customer service! We go to the front desk to get linens for our sofa bed she told us she didn’t have any and what we wanted her to do MAKE THEM!!! She also went on to say she came in on her off day and she didn’t want to be there and continued to complain about why she didn’t want to be there!!!!! The pool back door was open the whole time so that allowed a lot of outsiders in the hotel even if they didn’t have a room there. We also found a piece of blonde weave under the bed which means they didn’t clean the room good! I would not recommend this hotel to anyone!! THE MANAGER RENEE NEEDS TO BE FIRED!!!!!!!!!!

Date of stay: July 2020
Trip type: Travelled with family
Thank ab1223456777
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 July 2020 via mobile

This is the worse hotel that I have ever been at! The service was terrible and everything was practically broken! The staff is rude, especially the manager. It is actually almost an hour from Panama City. Please DO NOT stay here. All of the windows are broken and they do not close. We had to change rooms twice. The bathrooms are small and they do not have enough blankets or towels. In the “fitness center” none of the equipment works. Do not waste your money on this please. It is not worth it. The WIFI is trash! There is more that I can say, but I will stop here.

Date of stay: July 2020
Trip type: Travelled with family
Thank 921mya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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