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LDGrz

Nice stay

4.0 of 5 bubblesReviewed 2 Jun 2021via mobile
Excellent service, friendly personnel. Receptionist was helpful. Breakfast fast great and Mrs Carol was attentive and made us feel at home. Mrs Urleta helped us get our food items.
Room could have been a little more clean but it was quiet.
Date of stay: June 2021
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reviews (105)
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11 - 16 of 105 reviews
Reviewed 30 May 2021 via mobile

Good place to come and get a great nights sleep. Good breakfast service in the AM. The lady’s were very polite to us and the hotel made sure to meet any needs we had with no discrepancies. I would definitely stay here again!

Date of stay: May 2021
Trip type: Travelled with family
Thank Alexis W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 May 2021 via mobile

Our vacation wasn't scheduled to start until Saturday at our condo on the beach but we wanted to get the driving out of the way Friday so we stayed one night at this Holiday Inn express! The hotel is acceptable but these ladies Sonya and Donna in the cafeteria for breakfast we're darling 🤩

Loved the Way they spoke to my boys and how they just seemed so joyful.

It was a great first encounter on a Saturday morning to start my vacation week!

Thank you Sonya and Donna!!

Date of stay: May 2021
Trip type: Travelled with family
Thank traci2669
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 December 2019

Clean and spacious rooms and general areas. Comfy bed and efficient heating/air on system. Friendly staff at check in and express checkout worked well. Breakfast was basic but adequate for most needs. Plenty of cafes and fast food places within walking distance although busy roads in area.

Date of stay: December 2019
    • Rooms
    • Cleanliness
    • Service
Thank pavakeal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 November 2019 via mobile

My husband and I stayed here for the night. It’s a beautiful place. Very well decorated. The rooms are clean and smell good. The pools looked fantastic. We enjoyed Drinks and shrimp from the bar. The staff were friendly.

Date of stay: November 2019
Trip type: Travelled on business
Thank shawnattison
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 August 2019

I would never stay here again or recommend this place to someone.
Positive - front desk staff was very friendly.
Negative - hotel doesn’t state on line that a year after the hurricane there is still damage. ( which I expect but should be noted) checked in, went to our room and found a cockroach dead on the floor. Next thing we know. There is another one crawling on our pillows and on our bed. Immediately packed up our belongings and checked out. Manager unavailable to speak with that day or the following. They were unable to give me proof of refund , stating there was no paperwork to give me and it was done. Receptionist said they only Charged me one night and it will be refunded. My credit card company stated that was incorrect and they charged me the entire stay. Hopefully I get my money back.

Date of stay: August 2019
Trip type: Travelled with family
2  Thank Dyg201877
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Panama City-Tyndall, an IHG hotel, responded to this reviewResponded 6 September 2019

Hello Dyg201877,

Thank you for your stay and for taking the time to leave us feedback. I want a well-maintained and clean lodging space for you at all times, and I am sorry to learn that this wasn't the case during your visit. I have alerted the hotel management regarding your experience, and I am positive that the actions taken will improve your next stays with us. I have also sent you a private message regarding your experience.

I hope you change your mind and give us another try!

Best regards,

Clayton G.
Case Manager
IHGService

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