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Reviews (126)
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Reviewed 15 September 2017

We had to evacuate FL due to Irma-booked hotel for 2 nights online.When we got there, realized that we needed additional nights, but the hotel was booked (as every other hotel!). Missy behind the counter never left the desk. She constantly reviewed cancellations thru the web, and was able to extend our stay. She did so for SO many evacuees that day and the days after! Also, the gentleman stocking the breakfast never let it run short; the cleaning staff was always courteous. The entire staff never faltered, was totally there for us evacuees, even though I know they were probably just as tired as we were, they never let it show! When I go back to Panama City again ( next time for pleasure) I will definitely stay here.

  • Stayed: September 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank 27Pierre27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2017

This hotel was clean and very comfortable. I only spent one night there but I was very pleased with the service that I got. The room was clean and the bathroom was also very clean. They had a great breakfast.

Stayed: June 2017
Thank Brownie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2017

not good location, over 240$ per night. not good value for the money, and address listed when booking on line, will send you to the wrong address.
As the hotel room get booked, expect to pay $$$ for room left... too little value for the amount of monies paid.

  • Stayed: July 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank raghidnasr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2017

We stayed at this hotel in June 2017, while the hotel is not awful, with a good breakfast, it is very dirty. The carpets and floors throughout the hotel, (room, bathroom, hallways, stairwell) were filthy, and did not seem like they'd been cleaned in years. We couldn't walk around without shoes or flip flops on as it ruined our socks. Also, our room was not cleaned one day of our stay. We were out of the room by 12pm, when we came back in the evening our room had not been cleaned so we did not have clean towels. Front desk staff were fine when we checked in, but the older gentleman, possibly from hotel maintenance, who checked us out was very rude. It was raining pretty hard for some of our stay and because the hotel has dish television there was no signal during the rainy times. Would not recommend staying at this hotel, pay a little more and stay elsewhere.

  • Stayed: June 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Nic J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanamaCityHotel, Front Office Manager at Comfort Inn And Suites Panama City, responded to this reviewResponded 14 July 2017

Thank you for taking the time to complete the online survey. Your feedback is important to us. We will address these issues immediately and use your comments as a training tool for our continuing efforts to provide excellent customer service. We hope you will give us a second chance to show you we can do it.

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Reviewed 9 July 2017

Friendly staff made the check in easy. I thought the pool was a little small but enjoyed the time we spent relaxing and splashing with the kids. Breakfast wasn't great for me but the kids did enjoy the waffles. The room was nice and the ac was cool and refreshing. Check out was a breeze.Would I stay again, yes.

  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Avalanche07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanamaCityHotel, General Manager at Comfort Inn And Suites Panama City, responded to this reviewResponded 11 July 2017

Thank you for taking the time to complete the online survey. Your feedback is important to us. We're glad you enjoyed your stay and hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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