I just returned from this year's trip and we had another incredible stay. All of the hotel staff were extremely friendly. We especially enjoyed chatting with our favorite bartender, Rose. She remember us from last year and even remembered were we sat last year. How is that even possible?
My only small complaint is this - I'm a platinum elite IHG member and I always get good upgrades at this hotel. While we did get a higher floor, our room faced the opposite direction of the sunset so we did not get to enjoy sunsets from the balcony this year. Not a big issue but next year I will remember to ask for a different location during check-in.