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WinchesterSailing
Winchester

She said yes!

5.0 of 5 bubblesReviewed 14 Nov 2024
Finally made it back after a year break. Last trip was a little iffy, with the partying military presence. This trip was absolutely flawless for us. We always get the breakfast included and it's wonderful. All the staff at the restaurant were just so enjoyable. We purchased the beach chairs and just vegged out for a week. The pool was still useable in November and even braved the lazy river (slightly colderI. All in all we enjoyed our quiet relaxing stay, still had a huge military group, but they were very quiet and we loved interacting with the nice young men and women and appreciate their service. I have no complaints and look forward to my 10th visit next year. I proposed to my girl and left happy, full, tan and engaged.
Date of stay: November 2024
Room Tip: Purchase the breakfast with your room, the buffet is approx 50 bucks a person.
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Reviews (3,366)
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Reviewed 23 September 2024

I just returned from this year's trip and we had another incredible stay. All of the hotel staff were extremely friendly. We especially enjoyed chatting with our favorite bartender, Rose. She remember us from last year and even remembered were we sat last year. How is that even possible?

My only small complaint is this - I'm a platinum elite IHG member and I always get good upgrades at this hotel. While we did get a higher floor, our room faced the opposite direction of the sunset so we did not get to enjoy sunsets from the balcony this year. Not a big issue but next year I will remember to ask for a different location during check-in.

Room tip: Take advantage of the umbrella and chair rentals - they are totally worth it!!
Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Terry D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Philip Colvin, Owner at Holiday Inn Resort Panama City Beach, an IHG hotel, responded to this reviewResponded 28 September 2024

Hello P8761Alterryd,

Thank you for continuously choosing our property as your vacation destination and sharing your recent experience. We greatly appreciate your loyalty as an IHG Platinum Elite member and returning guest. Our team takes pride in catering to our guests and is delighted by your kind words about them, especially about Rose! Having you as a guest is always a pleasure; we look forward to your next visit!

See you at the beach!
Cheyenne G.

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Reviewed 23 September 2024 via mobile

We were there for the Labor Day holiday, me, my wife and two daughters, and that was the greatest stay we had for the last 4 years. Everything was great from the arrival to check out. Front desk Carlos, James and Cole were nice and kind everytime we needed assistance; F&B Manager Ricardo really makes a difference, je cares, he’s helpful, kind, polite, always smiling and present everywhere we looked, he was there ready to help; breakfast is great, well served, delicious food, Richard at the omelet station provided great customer service, always kind and smiling, greeting everyone. Rose at the bar also is awesome, even whenever the bar was packed she’s always ready to help and serve. Amenities are great for all ages with that white and nice beach sand. Dining at the restaurant was the o my negative highlight, we dine on Saturday me, my wife and two daughters, service was poor, took way too long and nobody ever came to the table to tell anything about, it seemed server was running away from having to talk to guests, food is good but incredibly expensive, specially for the customer service we had. Besides that, We definitely decided that this hotel will be our next summer vacation destination, however, not dining at the hotel restaurant again.

Room tip: Brings your drinks, snacks, beach chairs and umbrellas. Renting at the beach is way too expensive. Get ready for fun and having a great time
Date of stay: September 2024
Trip type: Travelled with family
Thank Fabio d
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Philip Colvin, Owner at Holiday Inn Resort Panama City Beach, an IHG hotel, responded to this reviewResponded 4 October 2024

Hello Fabio d,

Thank you for continuously choosing our property as your vacation destination and sharing your recent experience. Your feedback is greatly appreciated as it helps us improve the overall experience of all our future guests, such as yourself. Your concerns with the VIew restaurant will be brought to management. Our team takes pride in catering to our guests and is delighted by your kind words about the rest of our staff. We are glad you enjoyed the hotel's amenities and entertainment! It is always a pleasure to have you as a guest; we would love to have you revisit!

See you at the beach!
Cheyenne G.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2024

In the past when we stayed at this hotel, we were allowed to have my grandson and his wife come by and have breakfast with us at the restaurant before we were due to leave. Management would register them at the front desk and give them each a bracelet to wear while on the property. It was a much better place to stay at that time. During this visit, we were told that no one was allowed on the property unless they were paying guests, not even for a very short period. It was embarrassing but it was fine. I respect their rules, but it's not worth the $300 per night I paid when there are much better, cheaper, and friendlier hotels than this one in the area. I definitely won't be staying there again.

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Doris M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Philip Colvin, Owner at Holiday Inn Resort Panama City Beach, an IHG hotel, responded to this reviewResponded 9 September 2024

Hello 2dorism,

Thank you for choosing our resort as your vacation destination and sharing your feedback. All feedback is greatly appreciated as it helps our team improve the overall experience of all our future guests, such as yourself. For the safety and satisfaction of all our guests, our property has been registered as a guest-only property. You are permitted only those you list at check-in for the allotted amount of guests for your room type on the registration card. Our team apologizes for any misinformation you received in the past; however, this is a policy our team strives to uphold. We hope you enjoyed your overall stay and will consider revisiting.

Best Regards,
Cheyenne G.

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Reviewed 14 August 2024

Our family has stayed at the resort multiple times. However this last trip was horrible. I completely understand the wristband policy and have no problem following it. However, we met up with some friends that live in the area out on the beach, they had little children with them and inevitably one of them had to use the restroom. My wife offered to take her and their 5 year old little girl up to our room so she could go number 2. The hotel security wouldn’t allow them to pass and use the restroom. They had to basically sprint across the street and use the Waffle House restroom before she pooped her pants. It was ridiculous and embarrassing for us as guests and hotel management couldn’t have cared less or even be bothered to give us the time of day other than to state that it’s policy.

Other than that the pool was overly dirty, the food and drinks are ridiculously overpriced and under value and the card readers on the door only work about half the time. There are far better hotels on Panama City Beach. Trust me, go elsewhere this hotel is more of a “only if you have no other option.”

Room tip: Pick a different hotel
Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ErikBallantyne
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Philip Colvin, Owner at Holiday Inn Resort Panama City Beach, an IHG hotel, responded to this reviewResponded 16 August 2024

Hello ErikBallantyne,

Thank you for choosing the resort as your vacation destination and sharing your recent experience. We greatly appreciate all feedback, especially from returning guests, as it helps our team improve the overall experience of all our future guests. As you stated, the resort policy only allows registered guests on the property, as the safety of all our guests comes first. However, given the situation, we understand your inconvenience and apologize if you felt our management team did not know where you were coming from. Your concern with the pool and key card readers will be brought to our maintenance team's attention. As a team, guest safety, guest satisfaction, and the property's cleanliness are our top priorities, and we strive to ensure each guest feels as such. We regret that this trip did not meet all our standard levels and hope you will consider revisiting in the future.

Best Regards,
Cheyenne G.

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Reviewed 10 August 2024 via mobile

We stayed here in August if 2024 after bailing on a cruise that got caught in Hurricane Debby in Tampa. Decently priced oceanfront hotel. The place has everything you need for a beach trip. All rooms have a balcony and view of the ocean. We stayed on the 10th floor and had a great view of the beach and pools.

There is a giant main pool, large hot tub, kiddie pool, and giant lazy river. There was also a splash park. There are a couple restaurants. The beachfront grill has really good food. We ate the grouper platter about three days in a row. It is really expensive though. We spent about $100.00 for lunch each day.

There is an inside restaurant that has a coffee bar and paid breakfast. We had the coffee. It is also really expensive.

Rooms were ok, nothing wrong with them. Just normal wear and tear from a beach hotel.

Would stay again.

Date of stay: August 2024
Trip type: Travelled with family
2  Thank wv12345
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Philip Colvin, Owner at Holiday Inn Resort Panama City Beach, an IHG hotel, responded to this reviewResponded 16 August 2024

Hello WV12345,

Thank you for choosing our resort as your destination and sharing your recent experience. Our team is delighted you enjoyed all our beachfront resort offers, such as the amenities and dining options. It was a pleasure having you as a guest, and we would love to have you revisit!

See you at the beach!
Cheyenne G.

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