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Hampton
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RM 841
Breakfast included
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Reviewed 1 March 2017

Stopped on our way to Key West. Was right off the highway. Easy to get into and out of in the morning. Beds were really comfortable. Slept the entire night all the way through for the first time since having kids!

Date of stay: February 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Laura M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
craig p, General Manager at Hampton Inn Ft. Lauderdale-West/Pembroke Pines, responded to this reviewResponded 6 March 2017

Thank you so much for an excellent review regarding your previous stay with us here at the Hampton Inn Pembroke Pines! I want to thank you for choosing to stay with us as one of your stops on your vacation to the keys! I'm elated that you had such an excellent stay. We strive to provide for our amazing guests such as yourself our signature Hampton Hospitality in which you deserve each and every time you stay with us. We do hope on your next vacation you choose to stay with us again as we look forward to welcoming you back in the future!

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Reviewed 28 February 2017

I have stayed at this hotel several times. the staff is like no other place. They are truly great. They treat everyone like family. You can not ask for a better place to stay. It is also surrounded by several great places to eat

Date of stay: February 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank S Reid V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
craig p, General Manager at Hampton Inn Ft. Lauderdale-West/Pembroke Pines, responded to this reviewResponded 6 March 2017

Thank you for such a fantastic review as well as 5-star rating regarding your previous stay with us here at the Hampton Inn Pembroke Pines. I want to thank you for such kind comments regarding our staff and property. We truly value you as our wonderful Hilton family member and we love when we see get to see you! We always strive to provide for our amazing guests such as yourself an excellent stay each and every time you stay with us. We definitely look forward to seeing you again soon and I hope you are having a great week!

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Reviewed 25 February 2017 via mobile

We booked this hotel for coming in and out of a cruise. It was a lot more reasonable than other places, and 15-20 mins from airport at night by car: not bad at all. It is in a quiet neighbourhood, was just refurbished, and has a breakfast with lots of nice alternatives, including fresh fruit, yogourts, hard-boiled eggs, bacon, waffles, etc. Appreciated the variety as I am Celiac (gluten-free.) Andrew was most helpful and kind and made our day, and recommended Cracker Barrel next door for a quick bite: A new chain for us Canucks, and a great price. Rooms tidy and bed comfy, nice TV. Coffee and hot drinks all day.

Date of stay: February 2017
Trip type: Travelled as a couple
Thank Jacqueline R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
craig p, General Manager at Hampton Inn Ft. Lauderdale-West/Pembroke Pines, responded to this reviewResponded 6 March 2017

Thank you for such a fantastic review as well as 5-star rating regarding your previous stay with us here at the Hampton Inn Pembroke Pines. I want to thank you so much for such kind comments regarding our staff and Property. I'm elated that andrew was able to assist you and give you our signature Hampton Hospitality! We are delighted you had such an excellent stay and that you enjoyed our awesome amenities we have to offer. We do hope that if you are in the area again you decide to stay with us as we look forward to welcoming you back in the future!

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Reviewed 22 February 2017

Tucked away but in a great location. The hotel staff were all great. Andrew gave us a great welcome with his customer service, I felt proud to be a HH member. The rooms were comfortable and breakfast was great. I would definitely stay again!

Date of stay: February 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Diello M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
craig p, General Manager at Hampton Inn Ft. Lauderdale-West/Pembroke Pines, responded to this reviewResponded 6 March 2017

Thank you so much for such a wonderful review as well as a 5-star rating regarding your recent stay with us here at the Hampton Inn Pembroke Pines. I'm delighted that you had such an excellent stay with us. I want to thank you for such kind comments regarding our property and staff. I'm very happy that Andrew was able to assist you and give you such a great check-in as well as ensure that our amazing Hilton honors members' such as yourself are taken care of! We do hope that if you are in the area you decide to stay with us again as we definitely look forward to welcoming you back!

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Reviewed 22 February 2017

Breakfast quality was terrible. Low quality pre-made food was inedible like the rubbery hard boiled eggs with no shells on them, or the precooked eggs with bits of 'meat' in it. After trying breakfast once. We ate out for the rest of our week stay.
Tv was pixelated and sound choppy. After complaining twice, still did nothing to resolve the issue except jiggling the wire in the back. Needless to say that did not fix the issue.

Date of stay: February 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank LEEP575
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
craig p, General Manager at Hampton Inn Ft. Lauderdale-West/Pembroke Pines, responded to this reviewResponded 3 March 2017

Thank you for your candid review regarding your recent stay with us here at the Hampton Inn Pembroke Pines. I would like to sincerely apologize about the inconveniences you experienced during your stay. We strive to provide an excellent stay for our amazing guests such as yourself each and every time you stay with us. However, your past stay does not match the quality of hospitality we love to give. Your happiness and overall experience staying with us is our top priority. Please, if you are every in the area again you consider staying with us as we look forward to welcoming you back in the future and giving you the stay in which you deserve!

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