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Pensacola Grand Hotel
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Reviews (508)
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All reviewstrain stationthe crowne plazacivic centercorner roomhost hotelbeautiful architecturebay centerlobby barfront desk staffdirectly across the streetlight sleepervery nice hotelhistoric downtownthe room was nicestaff was friendlyup to dateminute drive
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Reviewed 31 March 2018

We didn't stay here as we were staying with friends but they took us to this hotel bar for a drink and a quick bite to eat. They told us it would be quiet and casual. Well, due to a country-western concert at the civic center across the street, the bar was packed with happy country fans getting 'ready' for the concert. The staff was super busy but we were served quickly and with a smile. The hamburgers we had were delish but don't expect to order and receive rare or even medium rare. The bartender told us in advance that would be the case....health-conscious kitchen. This building is beautiful and historic.

Room Tip: We only came for drinks and a quick bite to eat.
  • Stayed: March 2018, travelled with family
    • Location
    • Service
Thank natasha993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek H, Naya Sales admin at Pensacola Grand Hotel, responded to this reviewResponded 6 days ago

Thank you for the 5 star review!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2018 via mobile

If you are going to a convent at the bay center the hotel is right next door. The staff is very friendly and top notch. This hotel is basically it's own city within a city. It has it's own restaurant and bar. The rooms are spacious and accommodating.

Stayed: March 2018, travelled as a couple
Thank Clay T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek H, Sales Admin (Naya D) at Pensacola Grand Hotel, responded to this reviewResponded 6 days ago

Thank you for the 4 star review!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2018

Due to the proximity of this hotel to the Pensacola Bay Center we reluctantly (due to reviews) made reservations to stay here the night of a concert. Living 400 miles away we decided to make a weekend of it and stay the first couple nights at the Point Clear Grande Marriott. After staying in a beautiful resort we prepared ourselves for a let down in accommodations but were very very pleasantly surprised. The front desk person was very nice, the hotel itself is beautiful and our room was very nice also. We were on the Bay Center side and never heard a thing all night. After the concert we visited the bar and ordered food. The bartender was the nicest person in this world and the food was great. We ordered the wings and cheese sticks and have never had better. I will gladly stay there again, if worried about train noise ask for the side of hotel without the train. We also had a beautiful view of the bay from our tenth floor room.

  • Stayed: March 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank spendingtime2gether
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek H, Naya Sales admin at Pensacola Grand Hotel, responded to this reviewResponded 6 days ago

Thank you for the 5 star review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2018 via mobile

The Pensacola Grand was the host hotel for the Rock n Fly run. We have stayed here previously and have been more the pleased each time. The front desk staff is absolutely the most pleasant and helpful of anywhere we've ever stayed. We asked for a later check out time and they were more than accommodating with our request. We will definitely be back!

Stayed: March 2018, travelled as a couple
Thank alexandertim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek H, Naya Sales admin at Pensacola Grand Hotel, responded to this reviewResponded 6 days ago

Thank you for the 5 star review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2018 via mobile

Was on business in Pensacola and had to stay here. I will never stay here again. This facility is a historic old train station that sits right next to a active track. All night long you here trains and it really is bad. The hotel needs to be shut down and remodeled top to bottom. My room AC leaked in the bathroom and there was mold around the AC return. The gym was a joke. The only thing that was good was the staff. They were super nice.

Stayed: March 2018, travelled on business
Thank clementscg98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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