Perfectly located for our needs. Room was nicely appointed including a small frig. Evening staff was efficient however they could be friendlier. Breakfast was typical hotel fair. Coffee was better then most.More
- Free Wifi
- Free Parking
Perfectly located for our needs. Room was nicely appointed including a small frig. Evening staff was efficient however they could be friendlier. Breakfast was typical hotel fair. Coffee was better then most.MoreShow less
I am happy to hear that our hotel was situated perfectly for your needs during your stay with us! I am sorry to hear about the friendliness of our staff, this is something I will be looking in to. I appreciate your feedback.
Assistant General Manager
This is a great hotel suite very quiet very peaceful very clean only problem is there is no restaurants nearby all you have is Wendy's and McDonald's the breakfast here is awesome real breakfast you will enjoy the clean rooms in the southern hospitality people are very friendly and nice
This was our first stay at this hotel and we were pleasantly surprised. The staff at the front desk were very cheerful and helpful. Our room was clean and spacious. The morning breakfast was very good and all items seemed to be fresh and the staff kept everything filled. All appliances were in good working order however, it would be nice if there was a second waffle machine. They were very busy this weekend and with only one machine several of us were not able to enjoy a waffle.
There was one issue we would like to see corrected and that was the printer in the lobby. I needed to make a couple copies of an agenda for my meeting but the printer was not working. I was disappointed and did advise the front desk of the problem so it could be corrected. Apparently, it has been down for some time. I sincerely hope they will have this fixed for other guests in need of a last minute copy or someone attempting to print a boarding pass.
We stayed for two nights in July. Very small room that smelled musty. I stayed in 2 and 3 category Marriotts in better rooms.
We arrived for breakfast at 7 (started at 6:30) to discover they run out of juice and yogurt. The waffle machine's timer was broken and caused unnecessary delays. Second morning they run out of CEREAL! I understand they are remodelling the lobby but a manager worth his salt should have a grasp on the logistics and quantity of breakfast stuff. The breakfast area server, cool, calm, and collected, was the saving grace of this fiasco.
First and foremost I would like to thank you for choosing to stay with us during your travels. I sincerely apologize for the issues you encountered at breakfast and with your room. We are a few weeks away from completing our hotel renovations. If you would like to further discuss you may reach me at 813-757-6202. I hope you allow us the opportunity to better serve you the next time your travels bring you to Plant City.
This hotel is very good for the price. The construction was heavy and uncomfortable but that should not shadow the incredible staff. Yussiuf has helped me on many stays before and continues to be just as hospitable. JT also is a very helpful staff member. Both of them are very professional and should at least get a raise for their hard work.
We had a great stay over a long weekend. It's not a large hotel with just 3 floors but it has just what you need. A nice little pool, nice little fitness center, cozy business nook and a great little setup for breakfast each day. Room was comfortable and the staff was very accommodating, especially Yussuf!
Hello Corey Z:
Thank you for your recent stay at our Fairfield Inn Lakeland/Plant City! We appreciate you taking the time to write a review and were pleased to hear that you enjoyed your stay. We will share your comments with our team....with special attention to Yussuf.....who will appreciate your kind words. Hope to see you again should your travels bring you back to our area .
All the best,
Director of Sales