We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Cruiser49958011137

Pleasent n quiet

Review of Mainstay Suites
5.0 of 5 bubblesReviewed 11 Dec 2023
Clean friendly staff ver quiet n accommodation are great free breakfast was good could have used some eggs or some fresh fruit on their breakfast bar but for the people nery nice deff would stay again 5 stars ty
Date of stay: December 2023
Room Tip: Great hotel no issues no complaints
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nearby Hotels
Hotel exterior
RM 596
  • Expedia.com
    RM 596
  • Choice Hotels
    RM 596
  • Skyscanner.com
    RM 598
4.2 km from Mainstay Suites
Free Wifi
Free parking
RM 1,508
Get rewarded with One Key
  • Hotels.com
    RM 1,508
  • Booking.com
    RM 1,508
  • Priceline
    RM 1,508
12.2 km from Mainstay Suites
Free Wifi
Free parking
RM 520
  • Expedia.com
    RM 520
  • Choice Hotels
    RM 476
  • Hotels.com
    RM 520
Free Wifi
Free parking
RM 450
  • Expedia.com
    RM 450
  • Trip.com
    RM 451
  • Priceline
    RM 450
28.4 km from Mainstay Suites
Free Wifi
Free parking
Beds
RM 396
Fully refundable
  • Expedia.com
    RM 396
  • Hotels.com
    RM 396
  • Priceline
    RM 396
28.9 km from Mainstay Suites
Free Wifi
Free parking
Outdoor pool
RM 556
  • Choice Hotels
  • Trip.com
    RM 503
  • Expedia.com
    RM 556
29.0 km from Mainstay Suites
Free Wifi
Free parking
The Rainey Room
RM 440
Fully refundable
No prepayment needed
  • Expedia.com
    RM 440
  • Hotels.com
    RM 440
  • Skyscanner.com
    RM 441
29.3 km from Mainstay Suites
Free Wifi
Free parking
RM 618
RM 544
  • Expedia.com
    RM 618
  • Skyscanner.com
    RM 545
  • Hotels.com
    RM 618
29.6 km from Mainstay Suites
Free Wifi
Free parking
RM 450
RM 300
  • Expedia.com
    RM 450
  • Skyscanner.com
    RM 301
  • Priceline
    RM 381
42.6 km from Mainstay Suites
Free parking
Pets Allowed
RM 516
  • Expedia.com
    RM 516
  • Trip.com
    RM 460
  • Priceline
    RM 516
51.1 km from Mainstay Suites
Free Wifi
Free parking
View more hotels in Port Saint Joe
Reviews (328)
Filter reviews
328 results
Traveller rating
148
101
41
19
19
Traveller type
Time of year
LanguageAll languages
Traveller rating
148
101
41
19
19
See what travellers are saying:
Selected filters
Filter
Updating list...
4 - 9 of 328 reviews
Reviewed 13 November 2023

We traveled to Port St Joe for a funeral, so we only needed to stay one night. Since there were three adults, we were pleased to find that this hotel had a 2- bedroom suite. The entire experience, from making the reservation, checking in to checking out was very pleasant. The lady working the front desk was very friendly and helpful. The room was clean and comfortable. The hotel may be a little dated, but that doesn't keep it from being clean and comfortable. Enjoyed the 24-hour juice and coffee (Community!!) available in the lobby. We plan to stay here on our next trip to this area.

Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank CoffeeMates
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 May 2023 via mobile

Absolutely fabulous staff. The room was huge. Bed was comfortable. Had everything that we needed. The area was quiet. Close to a beautiful pier. Not sure where any poor ratings would come from as I have traveled tons for both business and pleasure and this was in the top 10%. We will be staying again.

Date of stay: April 2023
Trip type: Travelled as a couple
5  Thank 652richh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heidi Willis, General Manager at Mainstay Suites, responded to this reviewResponded 22 May 2023

Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites.

We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

Your loyalty is important to us. Please visit us again soon!

Sincerely,

Melissa Hoover
Administrative Support Secialist
Mainstay Suites
8502296246

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2023

Room smelled like pee . Hair in the tub and i had to lysol the place down before we could rest. We were tired from traveling and there were no other hotels nearby available, otherwise we would have left. I was in the hotel business for 20 years. It was the pits. My husband told the front desk. Nothing. Very disappointing for a 300.00 suite. They next night on our trip we stayed in a Holiday Inn Express in another town and it was amazing.

Date of stay: March 2023
    • Value
    • Location
    • Service
1  Thank Kim D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heidi Willis, General Manager at Mainstay Suites, responded to this reviewResponded 21 March 2023


Dear Kim,

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding room condition on your recent visit. We have 24 hour front desk agents on staff to help with any issues you may encounter. Especially in situations like this, by our desk agents getting notified we could have addressed and corrected any issues immediately. We also have another property locally if we couldnt have met your expectations. Guest Satisfaction is our number one priority. I have shared your feedback with my Executive Housekeeper to better handle these types of situations differently in the future..

Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2022

We were traveling with a pet and had to pay the extra pet fee charge and then put in a stinky room. The first smelled of urine and the second had a musty/ mold smell. We thought if we turned on the AC and went and grabbed dinner it would be better. It was not and since we had the room over an hour we weren’t able to cancel. We would be charged for the full night. So you pay extra for having a pet and then get put in the worst rooms. The staff was friendly and the bed comfortable and clean.

Date of stay: July 2022
Trip type: Travelled with family
Thank TX-Rebecca-
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 October 2021

A last minute sponatenous trip led us here to Mainstay suites as I hadn't had time to find a doggy sitter. This place was easy to get to, parking was great, breakfast was good, and all in all a very comfortable place. Best part was being able to bring Champ with us. He enjoyed the room too, and plenty of walking area and pet stations available. The best part was the "Letter to Furry Guests" written by the property manager. Very clever and cute! Would stay here again on our next visit!

Room tip: Pet friendly 1st floor room had small patio and easy access to walk the dog outside!
Date of stay: October 2021
    • Location
    • Cleanliness
    • Service
Thank L7412BTkatheriner
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews