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“They said my card was declined but there is a hold for the...”

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Travelodge Riviera Beach/West Palm
Ranked #5 of 5 Hotels in Riviera Beach
Reviewed 29 March 2016

They said my card was declined but there is a hold for the amount of the one night. The room was horrible and I didn't get service on my second day

  • Stayed: March 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank 431elliottf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeRiviera, Webmaster at Travelodge Riviera Beach/West Palm, responded to this reviewResponded 27 May 2016

Dear Guest,

Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. Please let us know if any billing issue remains. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.

Sincerely,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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95 - 99 of 402 reviews

Reviewed 26 March 2016

When we entered in the parking, we realized that we did a mistake. This is a very old hotel that need major renovation. At least the bed and towels seemed to be clean.

  • Stayed: March 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank denisf246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeRiviera, Webmaster at Travelodge Riviera Beach/West Palm, responded to this reviewResponded 27 May 2016

Dear Guest,

Thanks for your opinions. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We take pride in our hotel and in providing a great place to stay for so many guests, and I deeply regret that we let you down. Perhaps you will give us another try in the future so we can do a better job of satisfying you. We’re always working to get better.

Sincerely,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2016

  • Stayed: March 2016, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank Aaka508
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
TravelodgeRiviera, Webmaster at Travelodge Riviera Beach/West Palm, responded to this reviewResponded 31 March 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 23 March 2016

  • Stayed: March 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank I5411EDkathyw
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
TravelodgeRiviera, Webmaster at Travelodge Riviera Beach/West Palm, responded to this reviewResponded 31 March 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 23 March 2016

Bathroom was updated. Everything looked clean. Staff was friendly. It had complimentary breakfast and free wifi which is a must on my trips. Very affordable.

  • Stayed: March 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank Antonieli M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeRiviera, Webmaster at Travelodge Riviera Beach/West Palm, responded to this reviewResponded 31 March 2016

Dear Guest,

Thank you for your honest and positive review! We are very glad to hear you enjoyed the amenities that we offer. We also appreciate your business, and look forward to seeing you on your next visit!

Sincerely,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Travelodge Riviera Beach/West Palm

Address: 3651 Blue Heron Blvd W, Riviera Beach, FL 33404-4901
Phone Number:
Region: United States > Florida > Riviera Beach
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Riviera Beach
Price Range: RM355 - RM564 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Riviera Beach/West Palm 2*
Number of rooms: 1
Official Description (provided by the hotel):
The Travelodge Riviera Beach/West Palm Beach is ideally located for business and leisure travelers. Downtown West Palm Beach, the Convention Center and beautiful sandy beaches are all just a short drive from the hotel. ... more   less 
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Also Known As:
Travelodge Riviera Beach/West Palm Hotel Riviera Beach
Riviera Beach Travel Lodge
Riviera Beach Travelodge

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