We booked a 7 night stay at on Groupon at the Westshore Grand in mid November. The Hotel is part of a Business office building and has a very cool open concept vibe. Our SPG Platinum status was recognized at check-in, and we received a room upgrade as well as a fantastic breakfast buffet each morning ($21.00 value). The workout facilities are very good, and we made use of them throughout the week.
I reached out to management over a minor issue with our room and was graciously thanked. Our room was again upgraded to a Junior Suite, luggage was moved into the new room seamlessly. We were even treated to a cheese tray and chocolate mini Grande Piano plate upon arrival.
We noted 2 standout points from our stay: 1. Hotel Cleanliness 2. Great Service. The staff here really looked after us: Lisa, at Check in was courteous and accommodating. Jerald, Randall and Sam(antha), at Shulas for breakfast each morning, were friendly and attentive. Anna, in housekeeping was thorough and helpful. James Hellman, in management was a real hero, who went well beyond what was expected to make our stay at the Westshore Grand as good as it could be.
The Hotel is not perfect. The middle elevator (of 3) was often not functioning. The roof top pool area off the 9th floor is initially pretty cool place to hang out, but the water in the pool was freezing cold. There is not a hot tub on the property. The parking for the hotel is in a Parking Garage located behind the hotel, and could be confusing to guests.
Everything considered, this is a GREAT property who treat their guests very well. I look forward to returning soon.
- Official Description (provided by the hotel):
- Located in the heart of the city, The Westshore Grand, A Tribute Portfolio Hotel, Tampa is just minutes from the airport, within walking distance to shopping and centrally located to all area attractions including Busch Gardens, Raymond James Stadium, the Florida Aquarium, the St Pete Times Forum and the beautiful gulf coast beaches. Here is where excellence truly is the standard. The hotel features a rooftop swimming pool with spectacular views of Tampa Bay, complimentary Internet access, a fully-equipped fitness centre, 24-hour in-room dining, 'In the Know' Concierge services and the award winning Shula's Steak House. ... more less
- Reservation Options:
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- Also Known As:
- Intercontinental Tampa