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Reviewed 15 August 2017

Big pool, well maintained. Restaurant has nice pizza, breakfast had a rather good variety and was well replenished. 40 minutes away from Nagoya Hill, good choice for family or people looking to stay within the resort for R&R. Staff are very welcoming and friendly!

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jeanhG4339SA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded 31 August 2017

Dear Valued Guest JeanhG4339SA,

We would like to thank you for your valuable comment related to your last stay with us.

We glad to hear your good comments related to our giant swimming pool with well-maintained condition, our restaurant has nice pizza and our breakfast has good variety and well replenished. We are also happy that our staffs very welcome and friendly and we guarantee to deliver friendly service to our valuable Guest.
Moreover we are happy to hear than you had good rest and relax.

We looking forward to welcoming you and your family at our resort and we wish you a great day ahead.

HARRISly yours
HARRIS Resort Waterfront Batam Management & team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2017

Like normally, it was a nice vacation at Batam. The room (with access to the pool) was big and had everything you need. Unfortunately was the hair dryer not there, but immediately after talking to the Management, somebody come to fix the problem.

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank klausb331
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded 8 January 2018

Dear Valued Guest Klaus B,

We would like to thank you for your valuable comment related to your last stay with us and happy to hear that you like the big pool access room.

We hope the incident about the hair dryer did not ruin your holiday experience.

We are looking forward to welcome you at our Resort for your next trip and we wish you a beautiful day ahead.


HARRISly yours
HARRIS Resort Waterfront Batam Management & team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2017

A standard hotel room can fit 3 to 4 people and you can drink and make noise inside without disturbing your neighbors. It's family friendly too bcoz of the chikdren facilities. Wifi is nice in and out of the rooms.

Date of stay: August 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jentan2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded 31 August 2017

Dear Valued Guest Jentan2017,

We would like to thank you for your valuable comment related to your last stay with us.

We glad to hear your good comment about our hotel was friendly for family and we have some children facilities such as trampoline, kid clubroom, baby swimming pool etc.

And we are very happy to hear your good comment related to the Wi-fi was nice either indoors or outdoors of room and we will always keep the connection to be stable.

We looking forward to welcoming you and your family at our resort and we wish you a great day ahead.

HARRISly yours
HARRIS Resort Waterfront Batam Management & team

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Reviewed 12 August 2017 via mobile

Kudos to Meili and all her friendly, helpful team at Harris! We just completed a successful team bonding event - all our members have positive reviews about their experience ranging from yummilicious dinner, personalized concierge service, clean rooms to professional and engaged facilitators! All that makes our weekend staycation fun-filling one! We'll definitely recommend to more companies in SG!

Date of stay: August 2017
Trip type: Travelled on business
Thank xinnic2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded 8 January 2018

Dear Valued Guest Xinnic2015,
We would like to thank you for your very valuable feedback related to your last stay with us.
We were very happy to know your positive comments that all the member had completed a successful team bonding, they had positive reviews about all their experience and all makes the weekend staycation fun-filling once. We also thank you that you will recommend to more companies in Singapore.
We were very glad to hear your great comment about Ms. Meili our sales executive and she was so happy have been mentioned namely.
We are looking forward to welcoming you and all your team at our Resort and we wish you a great day ahead.

HARRISly yours

HARRIS Resort Waterfront Batam Management & team

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Reviewed 9 August 2017 via mobile

We stayed at the hotel for 3 nights last week and for the first time since I started using TripAdvisor, I was disappointed with the rating on this site. Aside from the friendly and courteous staff, everything else is in need of improvement. We were upgraded to a family room (instead of Cabana room) on request (a BIG thank you to the front office staff) and while it quite spacious with king bed and bunk bed, it is in the old wing and it shows... especially the bathroom (old, very old). Breakfast buffet is good but you'll be disappointed with the limited choice for lunch and dinner... don't event dare to try the Korean/Japanese restaurant... we took taxi to eat at Holiday Inn where the food was just the opposite... good food, good choice and similar price. Swimming pool is quite spread out and allows for water polo activity etc. but not as clean as you'd expect. Hotel has quite a few recreational activities both chargeable and complimentary but the maintenance is not up to the mark. We had a good time but wouldn't stay at the hotel again unless it undergoes major refurbishment

Date of stay: August 2017
Trip type: Travelled with family
1  Thank ajleo2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this reviewResponded 8 September 2017

Dear Valued Guest Aj_8093,

We would like to thank you for your valuable feedback related to your last stay with us.

We take a good note related to your comment with the condition of our Funky building as well as our F&B outlet choice and quality.

Related to the building condition, we can inform you that we are undergoing a major renovation plan, which will bring our product standard to a much better and higher level.

Related to our A la carte menu, we thank you for your constructive comment and we will definitely consider providing a more wide selection with our new Harris Cafe Menu in preparation.

We looking forward to welcoming you and your family at our Resort and we wish you a wonderful day ahead.

HARRISly yours
HARRIS Resort Waterfront Batam Management & team

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