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“Disgusting”

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Baymont Inn & Suites Brunswick GA
Ranked #17 of 36 Hotels in Brunswick
Reviewed 15 August 2017

Baymont looked fair on the outside apart from being in a shoddy area that is. We requested a ground floor room and the only one left was the room for the handicapped which we had absolutely no problem with initially but once inside it was a totally different story. Their was a distinct smell of cigars / cigarettes, the bed cover was creased and this was not part of the crushed silk look! Their was no foot mat in the bathroom and two cigarette burn marks on the basin in the bathroom. The airconditioner was obviously old and straining noisily in fact it sounded like a screaming banshee everytime it started up. The fridge made a noise all night which made for a sleepless night.
We were sorly disappointed as we'd spent the previous night in The Baymont in Savannah and that was positively five star in comparison what a disappointment indeed.

Room Tip: Try another hotel!
  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
Thank eastlandbernadete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ashley t, Manager at Baymont Inn & Suites Brunswick GA, responded to this reviewResponded 21 August 2017

Dear eastlandbernadete,
Thank you for taking the time to let us know about your recent stay. I take all comments very seriously and see them as an opportunity to always look at how we need to improve the experience for our guests. I apologize that your experience was less than satisfactory and hope that in your next travels to Brunswick, you will let us show you how we have improved.
Sincerely,
Ashley Thorpe

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21 - 25 of 560 reviews

Reviewed 11 August 2017

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Suzanne M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ashley t, Manager at Baymont Inn & Suites Brunswick GA, responded to this reviewResponded 21 August 2017

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Reviewed 9 August 2017

Stayed two nights and that was too much. Lot of night time noise. loud cars in and out all night. Shower controls loose and need of repair. Ice machine didn't work. Left wake up call and never called in morning. When I asked the clerk what happened, they said they must have forgot to set phone.Insects in the room. Woke up with many bites. I will never stay there again...

Room Tip: no room at this hotel
  • Stayed: August 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank gary463
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ashley t, Manager at Baymont Inn & Suites Brunswick GA, responded to this reviewResponded 21 August 2017

Dear gary463,
Thank you for taking the time to write a review about our hotel. I apologize for the inconvenience that you had during your stay and we would certainly like to have you stay with us again so that we can make this right. Again, I do apologize for us not meeting your expectations and please do not hesitate to contact me directly at 912.267.0800 to further discuss your needs.
Sincerely,
Ashley Thorpe

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Reviewed 8 August 2017

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank erikaw991
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ashley t, Manager at Baymont Inn & Suites Brunswick GA, responded to this reviewResponded 8 August 2017

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Reviewed 2 August 2017

I was not expecting much from here and I was right. We were on a budget so we stayed here for the week. It was a good value for the price. It was very convenient to other places like Walmart and the mall. However, in the room, there was no desk table but there was a computer chair randomly in the corner of the room. The WIFI was not very good, it kept going in and out. The staff got very pushy at breakfast when they were about to close it down. There was not a lot of options there. They had biscuits and gravy, waffles, coffee, cereal, and random pastries every day. Only once did I see eggs and they were these omelets they put in the fridge. The rooms do open to the outside which limits privacy a bit when the door is open. Overall, it was nice. It was very quiet and there were a lot of good cable channels. I would consider staying again if I needed somewhere cheap to stay.

  • Stayed: July 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Ifeoma A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ashley t, Manager at Baymont Inn & Suites Brunswick GA, responded to this reviewResponded 8 August 2017

Dear Ifeoma A,
Thank you for taking the time to provide us with your feedback on your stay at our hotel. I would like to apologize for the issue that you encountered with your room and I ensure you that we are making the necessary improvements to better our property as a whole.
Sincerely,
Ashley Thorpe

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Additional Information about Baymont Inn & Suites Brunswick GA

Address: 105 Center Dr, Brunswick, GA 31520-1933 (Formerly Jameson Inn Brunswick)
Phone Number:
Region: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Brunswick
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 36 Hotels in Brunswick
Price Range: RM285 - RM374 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Brunswick GA 2.5*
Number of rooms: 62
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Also Known As:
Jameson Inn Brunswick Hotel Brunswick
Brunswick Jameson Inn

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