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Reviews (1,135)
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All reviewsevening receptionmovie theatershopping mallmade to order breakfastomelet stationliving roombreakfast was excellentexcellent staycomplimentary breakfastgreat place to stayjekyll islandgolden islesdefinitely stay here againwafflesstaff was friendlyparking lotthe breakfast area
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Reviewed 8 June 2018 via mobile

I came to town for a work conference and I must say the evening reception was outstanding. The bartender Corey was fabulous. He was very friendly, funny, helpful and made my coworkers and I feel very welcome. We looked forward to seeing him every night! Great Job! Great atmosphere!

Stayed: June 2018, travelled on business
Thank FootballMom18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen B, General Manager at Embassy Suites by Hilton Brunswick, responded to this reviewResponded 19 June 2018

Love seeing another wonderful comment about Corey! He is so special! He truly loves serving our guests, and it shows.....

We will look forward to seeing you again whenever your travels bring you our way.

Karen Bass, GM

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Reviewed 4 June 2018

Please teach them to give eye contact to customers checking in. If the room smells of URINE DON'T tell me you have no rooms available! There should ALWAYS be extra rooms in case of emergencies! In all our years this was a first. We've always enjoyed our stay.

  • Stayed: May 2018, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank 556reginah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen B, General Manager at Embassy Suites by Hilton Brunswick, responded to this reviewResponded 19 June 2018

Oh dear! Not the kind of experience we want our guests to have at all! We do sell out almost every night, so it is not unusual for the hotel not to have 'extra' rooms. However, we will always to what we can to accommodate you.

I am reaching out to you privately to see what we need to do to make it right. Clearly, as a repeat guest, you know that this is not the norm, nor is it acceptable, for any of our team to fail to treat you warmly and courteously. We promise to show you the more usual positive experience if you will allow us to serve you again.

Karen Bass, GM

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Reviewed 2 June 2018

Celebrating our anniversary this week 38 years! And we decided to spend it at the Embassy Suites Brunswick where we have have stayed many times over the years. The Hotel has undergone extensive renovations, with the lobby currently being renovated. If you go there to stay it's quiet and a good place to rest and relax, the breakfast is great every morning, the made to order omelet is wonderful, the maid staff is very personable, and there's even a mall adjacent to the hotel. Wal-Mart is across the street, and many eating places are within a mile of either direction. We enjoyed our stay as always and we will be going back for more rest as soon as we can.

  • Stayed: May 2018, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Ken W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen B, General Manager at Embassy Suites by Hilton Brunswick, responded to this reviewResponded 19 June 2018

We love that you have chosen to allow us to be a part of your celebrations through the years. I know you saw that there are a lot of positive changes - new guest rooms, new lobby area, and soon-to-be a new bar/restaurant. We will look forward to showing you the new look when we unveil it mid-July.

Looking forward to seeing you again soon!

Karen Bass, GM

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Reviewed 29 May 2018

Great Customer Service..Great place to stay, fantastic customer service....nice evening social and breakfast..great rooms, very comfortable..if any problems arise they are quick to act on them and make things right...looking forward to next stay here.

  • Stayed: May 2018, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank 630georgej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen B, General Manager at Embassy Suites by Hilton Brunswick, responded to this reviewResponded 19 June 2018

Thanks for the great review! It really makes our day to see the positive comments.

We look forward to having you with us every time your travels bring you to the Golden Isles.

Karen Bass, GM

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Reviewed 22 May 2018

The Embassy Suites by Hilton Brunswick is a wonderful hotel with a great setup. Complimentary breakfast, manager's social in the evening and suites that are setup just right whether going solo or as a couple or even a family. Great, friendly staff along with a good atmosphere. Close to many places to stop and eat, shop, etc.

  • Stayed: May 2018, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank larrymaryann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen B, General Manager at Embassy Suites by Hilton Brunswick, responded to this reviewResponded 24 May 2018

Thanks for the great review! We love hearing that you had such a wonderful stay! We hope you will plan to be with us every time your travels bring you to the Golden Isles area.....and you don't have to wait for a business trip. There's lots to make it worthwhile to visit anytime.

Until the next time, we wish you safe and happy travels....

Karen Bass, GM

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