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Reviews (751)
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26 - 31 of 751 reviews
Reviewed 16 June 2018

My husband and I, along with a couple of grandchildren, visit Jekyll Island several times a year. Our visit earlier this week was the first time we've stayed at the Holiday Inn, but it certainly won't be our last! Upon our arrival very early, Samone took great care of us and was able to get us into our room right away. She is so friendly and accommodating, and she is an asset to the Holiday Inn! She went the extra mile for us to get us into a great room that was perfect for us. A couple of hours after check-in, the manager called our room to be sure we were happy with it and to make sure everything was okay. Our room was large and very clean, and the beds were as comfortable as the beds on the Disney cruises, which is saying a lot! Our room was on the first floor and usually I prefer a second floor or higher, but it turned out that it was great to be able to walk out the back door onto the patio, and right out to the pool or beach without having to use stairs every time. The bathroom was larger than in most hotels, and it was very bright. We had a breakfast table and chairs, and the closet was large. The room also had an entrance area that worked great for leaving shoes and beach bag there, to keep them out of the way. I have no complaints at all with this property or with the staff. It was nice that the Beach House restaurant is only steps away, and their food is delicious. We ate there two times during our 3 day visit! Our stay was so fantastic that I am trying to clear our schedule to go back again in a few weeks. The Holiday Inn Jekyll Island will be "our" hotel in the future! Thanks to Samone and the rest of the staff!

  • Stayed: June 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank 575catherinej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hal S, General Manager at Holiday Inn Resort Jekyll Island, responded to this reviewResponded 4 weeks ago

Dear 575catherine:

Samone is exceptional...and we all try to mimic her personality and ability to serve our guests. Thank you for noticing her. Our team is so happy that you enjoyed your stay and plan on returning. We look forward to your next visit.


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Reviewed 15 June 2018

3 adults, 3 children- room 269, EXCELLENT EXPERIENCE !! The location is right there where you want it- THE BEACH !!

The staff was excellent - courteous, knowledgeable, accommodating.

Quiet and clean room- amenities (pool area and restaurants) were great.

Kids 12 and under eat free ............ excellent value- we will be back

Room Tip: ocean view is great- had room 269 on the end on the upper level- very quiet
  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Service
Thank skipd24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hal S, General Manager at Holiday Inn Resort Jekyll Island, responded to this reviewResponded 16 June 2018

Dear skipd24:
The team of the Holiday Inn Resort Hotel on Jekyll Island is delighted that you enjoyed your stay and our beautiful surroundings.
We are grateful every day of being able to work in this island paradise and even more appreciative of being able to serve our guests and visitors in a unique and caring way.
Thanks for choosing us. We look forward to your next visit.

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Reviewed 14 June 2018 via mobile

We stayed for a week with two teenage girls and had a great stay. We loved the beach practically right outside our room door. Although we would have liked the usual HI continental breakfast we were ok with getting some breakfast items to keep in our room. We had a nice coffee maker and fridge - important for us. All of the staff we encountered were very friendly, especially the maid service and very accommodating, as my husband likes to sleep in. We would definitely stay here again.

Stayed: June 2018, travelled with family
Thank donna s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hal S, General Manager at Holiday Inn Resort Jekyll Island, responded to this reviewResponded 14 June 2018

Dear Donna S.

Thank you for choosing the Holiday Inn Resort Hotel on Jekyll Island. Our team is so glad you enjoyed your time with us. We are very fortunate to have the best Ocean views and breathtaking sunrises. All of the management and hotel staff are looking forward to your return.

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Reviewed 11 June 2018 via mobile

My mom,aunt, cousin and I stayed here for a short get away and it was perfect. The location to the beach was ideal and having close restaurants was great. We rented chairs on the beach for very cheap and had food and drinks served on the beach by an awesome waiter Jordan. He made the trip exceptional!

Stayed: June 2018, travelled with family
Thank Timothy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hal S, General Manager at Holiday Inn Resort Jekyll Island, responded to this reviewResponded 4 weeks ago

Dear Timothy W:

Thank you for your review of our Holiday Inn Resort Hotel on Jekyll Island. Our team is so glad you enjoyed your stay. Jordon is indeed exceptional and we are so glad you were able to meet him. Our goal is to provide that kind of service throughout the hotel and restaurant.
Thanks for noticing.

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Reviewed 10 June 2018

We had 18 people and 7 rooms and the first thing right out of the gate was the check in staff. Shateaiza Hicks,Jessie Morris and Michelle Nelms.
Shateaiza took command and started checking all these rooms from my 91 year old parents down to swapping out a down stairs room that another member didn’t want.
Making a room list and checking off names. So easy for me. Detail to detail. It was easy for her and all correct and professionally and kind. Very nice to work with them. Including giving us food vouchers for the kids.
She and Jessie made the 30 minute checking process quite simplistic and she was like part of the family trying to work all the details with the rooms so everyone had the right room on the right floor. Continueisly working and confirming I was happy. I was not looking forward to checking in with that many people and was dreading how long it would take and what was going to be wrong with at least one of the rooms. No problem with any of the rooms. She was well worth her being there that Thursday afternoon. We had all of our rooms and they were ready at noon to enter in.
I can’t say enough about the front desk check in staff.

Room Tip: Rooms facing the ocean are beat for a view.
Stayed: June 2018, travelled with family
1  Thank tamccampbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hal S, General Manager at Holiday Inn Resort Jekyll Island, responded to this reviewResponded 11 June 2018

Dear Tamccampbell:

Thank you for your review of your stay experience at our Holiday Inn Resort Hotel on Jekyll Island. Shateria, Jessie and Michelle are very pleased that they were able to assist you and your family at check in. I am very pleased that all went well during your stay. The Team looks forward to your next visit.

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