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Reviewed 11 July 2015

I ordered a non-smoking room online. I called to confirm my reservations and they were to busy to do that. I got there and the room was smokey with a stopped up sink. The front desk lady gave me another room with no problem and was very nice. The second room was ok, smelled better, clean but the plumbing still sucked. The beds were HORRIBLE with huge nasty pillows and the the noise level outside was too high; I wasn't able to get any sleep at all. My back has been hurting the entire week because of those beds. Please have your plumbing looked at and get better mattresses; my God.. The rooms need to be redone. Stop being cheap and upgrade... NEVER AGAIN. I'll pay money for a better stay and reduced noise level...

Room Tip: Better beds needs and it needs to be quieter - TOO MUCH ACTIVITY GOING ON!!
  • Stayed: July 2015, travelled as a couple
    • Value
    • Location
    • Service
2  Thank MLTArmstr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yogesh G, General Manager at Knights Inn Lithonia Atlanta East Area, responded to this reviewResponded 14 July 2016

Dear Guest
Thanks for your kind inputs.

We try to do better service.

Thanks and appreciated for choosing us.
Yogi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2015 via mobile

Ordered room online got there room had not been cleaned gave me another room someone else had already had this room gave us another room it was ok we slept well and all I wouldn't. Stay again I gave these reviews the benefit of doubt but I will consider all next time

Stayed: June 2015, travelled with friends
Thank Crystal J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yogesh G, General Manager at Knights Inn Lithonia Atlanta East Area, responded to this reviewResponded 14 July 2016

Dear Guest
Thanks you very much for your support.

we appreciated for staing with us.

yogi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2015

I'm in shock that this place is actually open for business. The room is filthy, the bathroom is very dirty and there are nats flying around in the bathroom and room. I stayed one night and checked out. Just disgusting....I would never recommend anyone to stay here.

Room Tip: Go some place else
  • Stayed: May 2015, travelled solo
    • Sleep Quality
    • Rooms
    • Service
2  Thank Traveler0705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yogesh G, General Manager at Knights Inn Lithonia Atlanta East Area, responded to this reviewResponded 14 July 2016

Dear Guest
Kindly accept our sincere apologies for problem.
We try to improve and make as per Brand Standard

yogi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2015 via mobile

This was the WORST motel I have ever been to in my life!!! Disgusting! I checked in with my kids to stay for a couple of days while my house being prepared and It was horrible. For starters I got in my room and the smoke detector was hanging from the ceiling beeping, no remote control for the t.v. and the bed sheets and pillow cases were dirty and had stains I asked the front desk 3 times for clean sheets and never received them. There were men and prostitutes hanging around outside of the hotel someone even approached me with my daughter in hand about picking a girl up for him from around the corner! After waiting 3 hr for clean bedsheets I finally went down to the front desk and asked to get checked out as well as a refund, the guy working had horrible customer service and his attitude was as nasty as the room. Finally I received a partial refund and the number from corporate from which I still haven't heard back from! PLEASE do not waste your money here!! Super 8 is right next door and much nicer!

  • Stayed: February 2015
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Rosalind B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob P, Guest Relations Manager at Knights Inn Lithonia Atlanta East Area, responded to this reviewResponded 13 March 2015

Sorry for the inconvenience you had experienced at our hotel. We are new management and working to improve this hotel. We will take all corrective measures and try our best to improve the system. Thank you for your review.

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Reviewed 7 January 2015

I traveled with my family over the holidays which is what brought us to the Knights Inn, Lithonia location. I was really pleased with the new renovations and changes to the hotel, my room pretty clean, staff was pleasant, really close to the Atlanta shopping areas, easy access to the bus and train stations. I will visit again!!

Room Tip: I love the look of the Single King Suiets
  • Stayed: December 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
3  Thank justme146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob P, Public Relations Manager at Knights Inn Lithonia Atlanta East Area, responded to this reviewResponded 20 January 2015

Thank you for taking time to review. I am glad you and your family enjoyed the stay. We are new management and continuously improving this location. We would love to see you again.
~Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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