We came close to midnite, the lady receptionist was super she quickly did check in and even prepared our rooms by chilling it before we entered so we were able to enjoy a good nite slept. The next morning and we needed breakfast, the hotel Receptionist again recommended us to go close by to reasonable good shops providing reasonable priced and tasty breakfast. Yes, it was convenient. Overall, the hospitality was super.
Expedia.com
Loved the hotel lobby and lounge.
Makes you feel like you are in an art gallery.
Comfortable clean room. Social distancing enforced. Good location with easy parking.
Although no breakfast or meals served in the hotel there is a coffee shop next door and numerous dining establishments within walking distance.
Toilet without door. Should have at least sliding door.
Power point blocked. Have to pull out the desk to charge handphone /laptop
Towel size so small. Only suitable for kids
Toiletries was taken by housekeeping. Luckily i bring my own toiletries
No tv channel during my trip even free channel like tv1, tv2 or tv3
To add water tap for muslim easy taking ablution. Overall your hotel is good. The hotel can gave special discount to their guest to eat at white coffee restaurant. I personally gave 5 stars the hotels .
well, i got promo price at 150rm premier room per night. my room is in level 2, room is clean and cozy . in the mid of the night is bit of noisy due to surrounding of the boutique that's a night club.
few step out of the Boutique , that's a Starbucks , supermarket and cafe etc .
* If no service card hang on door outside, no room service at all (not just towel, but water, coffee etc not replenished). This is Not the standard practice in other hotels. No notice on this custom in the room, you only get a nasty surprise after a day work back to the room, and Room Service people already went home. Terrible hotel Policy.
* Door cannot lock from inside (broken), just using the door chain.
*** Location is good.
*** Staff at the front desk is friendly and helpful.
Dear bayantree9,
Thank you for taking time to leave us a comment in TripAdvisor.
My team and I are sorry that you had encountered this service shortfall during your recent stay with us. We have checked our record and it was indicated there was a D&D signage hung outside your room hence cleaning service was not extended on that day. Though our Housekeeping team finish their work at 5pm, our Front Desk team is more than capable to provide a change of towels and any other items required at all hours of the day. We have also checked on the door and found that it was working well. The room has been let out a couple of times since then.
On the other hand, we are pleased to have noted on the positives being the location and our Front Desk team. We will continue to benchmark ourselves on the feedback received and continue to reduce our imperfections.
The M Boutique Family is appreciative that you had taken the time to share your experience with us and we hope to welcome you back soon. For a different set of experience, you may perhaps try out our elder siblings in Ipoh; namely M Roof Hotel & Residences, M Boutique Ipoh and M Boutique Station 18.
Take care!
Raymond Loh
